About the Steelcase V2 Leap Chair
The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V2 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
V2 Leap – Other Variations Available:
Crandall's V2 Leap Remanufacturing Process
V2 Leap Remanufacturing Process Video:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new foam seat pad, new fabric (always removing the old fabric, chair back pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.
Be careful of terms like used, refurbished, or open box without doing your research. We’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
Our Remanufacturing Process Explainer Video:
V2 Leap Chair Functions & Adjustments
One of the reasons we think the Steelcase Leap chair is one of the best and most comfortable office chairs ever made is because of how adjustable it is. Spending the time to properly adjust your Leap chair will not only make your chair more comfortable for you, it will also help prevent injuries from sitting without the proper ergonomic support.
How to Adjust Your Leap Chair Video:
Chair Options Explained
Chair Frame Colors:
The frame color on the Steelcase V2 Leap chair is used to describe the color of the primary plastic components on the chair (the base, back frame, back plastic, etc…) The Steelcase V2 Leap Chair comes in 4 Unique Frame Colors:
- Black Frame (Current Product)
- Platinum Frame (View Platinum Frame V2 Leap Here)
- Polished Aluminum Frame (View Polished Frame V2 Leap Here)
- Midnight Frame (View Midnight Frame V2 Leap Here)
New Seat Pad:
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.
Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A. and the original foam pad is sent to our foam supplier to be recycled! Win-Win-Win!!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Seat Pad (Never Sat In)
- +3/4″ of Additional Thickness
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
New Back Pad:
We’re excited to announce that we are now offering a brand new thicker molded foam back pad on all of our Steelcase V2 Leap Chairs as well!
Our new thicker back pad is made of high density molded foam, which is slightly different than the dye-cut sheet foam that the OEM V2 Leap back pad uses. It’s much more similar to the back pad on the Steelcase V1 Leap Highback model, which also uses a thicker molded foam back pad. Best of all, just like new seat pad, our new back pad is made right here in the U.S.A. and the original foam pad is sent to our foam supplier to be recycled! Win-Win-Win!!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Back Pad (Never Sat In)
- Softer and Thicker than the Original Back Pad
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
New Thicker Foam Seat & Back Pad Video:
Leap Adjustable Lumbar:
The Steelcase Leap comes with an optional additional lumbar support, which is a plastic pad that slides between the chair frame and the padded back to provide additional lumbar support that can be adjusted up and down. We include this in our base price on our Leap chairs, as it’s a simple part to remove or re-install if you don’t want it. The video below outlines the removal / re-installation of this lumbar pad:
65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.
Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.
We recommend hard floor casters for the following floors:
- Wood / Hardwood Floors
- Concrete / Epoxy
- Laminate
- Tile
- Chair Floor Mats
Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2″.
Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.
Every Crandall Office Remanufactured Steelcase V2 Leap comes standard with a heavy duty gas cylinder rated at 400lbs.
If you need a taller seat height on your chair, we also offer a extended height (stool height) cylinder. Our stool kit includes the same extended height stool cylinder, but also includes a foot ring to rest your feet on when sitting higher up in the air.
Guilford of Maine's Open House line of fabric has been the gold standard for 100% Polyester woven commercial grade seating fabrics, and our go-to standard upholstery fabric since we opened our doors in 2002. Chosen for it's consistent high quality, and high durability rating of 250,000 double rubs, Open House is a great standard fabric that will last.
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
3D BioKnit Color Note: The front color is the prominent color, and covers more surface area than the back color. If you are trying to match the seat to the back, the front color (listed first) will match much closer than if trying to match the back color. (example: Gunmetal/Splash will match much better with a Gunmetal Seat than a Splash Seat)
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
We are now offering full-grain leather as a premium upholstery option. We took a great deal of time to source premium leather, which only come from Europe and New Zealand cattle, and provide a luxurious soft and smooth hand feel. Our leather is ~1mm thick, and has a Wyzenbeek Abrasion Rating of 100,000 double rubs.
We cut and sew every hide to-order, by hand. Because of this, every chair will be slightly unique. We also stitch every hide on every chair to match OEM stitching patterns.
We are also offering a limited selection of real leather with a Microfiber Suede coating. This leather is a split leather from Europe with a Microfiber Suede layer applied to it, providing an extremely unique and soft suede feel, while also providing stain resistance, UV protection, and high wear resistance. If you want a real leather with an extremely soft and durable suede-like feel, this a great option!
Texture Note: Our Micro-Suede Leather has a directionality to it - when you move your hand over the leather, it will change the look of the leather.
Ultrafabrics Brisa Vinyl has set the bar for premium grade polyurethane vinyl. The softness and hand feel of Brisa really needs to be felt to be appreciated - it is genuinely one of the softest, most comfortable materials we've ever upholstered with. What's more, it achieves this while providing one of the most breathable vinyls on the market, and maintaining an extreme Wyzenbeek Abrasion Rating of 300,000 double rubs.
For the first time ever, we are now offering a 100% Natural Wool based upholstery option. Our wool fabric has a two-tone weave that provides a very unique look. As with most natural wool products, this fabric has a more textured/course hand feel than a more traditional polyester based fabric, and is prone to a bit of natural pilling over time.
Vinyl Upholstery Options
Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- 7 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409 or Tannery Car Care Cleaner, wiping with a soft cloth, and then rinse with clean water.
Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- Ink / Denim Dye Cleanable
- Bleach Cleanable
- 6 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.
Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.
V2 Leap Shipping / Chair Assembly
Shipping:
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility. Transit times will vary depending on ship-to location. You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V2 Leap Assembly Instructional Video:
Chair Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled. We provide printed assembly instructions with every chair and have a re-assembly video you can watch here.
Steelcase V2 Leap Assembly Instructions Document:
V2 Leap Warranty / Return Policy
Remanufactured Steelcase V2 Leap 12 Year Warranty:
All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.
In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Got Questions?
Feel free to reach out to us via chat (bottom right hand corner of your screen), or click here to contact us.
Remanufactured Steelcase V2 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Dallin (verified owner) –
United States
The chair arrived quickly and it is as good as my leap v2 in the office. Very satisfied with my purchase.
Anonymous (verified owner) –
United States
Chair was shipped quickly and arrived in great condition. The chair itself itself is great!
Tom Moran (verified owner) –
New York, United States
Great Chair! I would certainly recommend Crandall Office Furniture to purchase your next office chair.
Gary Theilman (verified owner) –
United States
The only things I could find that indicated this wasn’t a brand new chair was bit of scuffing underneath the seat (where nobody sees it, anyway) and a little dust in a few crevices. Overall, I’m happy with the quality of the chair.
James (verified owner) –
United States
My chair arrived quickly and in great condition. This is a high quality product, at a fraction of the price. Absolutely worth the investment.
Patrick H. (verified owner) –
New York, United States
Really great chair! Unless you specifically look for imperfections it looks brand new. The first night of use I had a bit of “cramping” feeling in my lower back, but dialed down the lumbar support and now it just feels magical. It really is crazy how relaxed I feel as soon as I sit in it.
I’m 6ft 1in and 300lb, with long legs. My only complaint is that I can’t get the seat as within 2-3 inches of my calves, more like 4 to 5. However the seat feels great anyway and even after 5 hours of use my body feels fine! Also, I got the roller blade style wheels. Totally worth the upgrade. They look a bit nerdy, which I love, and they raise the overall height. The biggest benefit is how easily they glide and change directions. There is a ball bearing on each wheel that lets it rotate when you charge directions and feels and sounds wonderful. Works great on hard floors and carpet!
Todd S. (verified owner) –
After trying some cheaper office chairs, I eventually gave up and decided to go with Steelcase Leap V2 chair, upgraded to the 2020/2021 model. Chair was very quickly delivered, within a few days, and chair has been amazing so far. I wish I had found this website sooner so I would not have wasted time experimenting with cheaper chairs from the box stores. Best of all, ordering chair through Crandall is much cheaper than ordering brand new chair from Steelcase.
Overall, Leap V2 chair is very comfortable and has every possible adjustment to fine tune to each user. The adjustable tension on the recline and the adjustable lumbar support are probably my favorite features, and therefore I give this chair a better rating than my Steelcase Think chair at the office. In addition, the seat cushion on this Leap V2 chair is extra thick!
Chad (verified owner) –
New York, United States
Great chair, arrived in less than a week.
Christopher (verified owner) –
Best personal purchase I ever made for work! Steelcase Leap V2 is the chair you want if you are seeking a home office chair. I have been using this chair in the office for the last 6yrs, along with 1000’s of other co-workers who sit their whole 8hr shift on the phone. Now, I am at working from home, it only made sense to purchase a comfortable, supportive piece of equipment that will last, just like provided at work. Refurbished…this chair is brand new!! I am so impressed!! It is such a relaxing, comfortable chair that holds my body and allows me to sit for hours on end. So much better than my executive style chair. I never should have waited to rationalize if this was a good purchase. It is!! If you sit for hours, this is the chair that will hold you and allow you to sit up, lay back or whatever kind of position you are seeking to allow you to enjoy your activity at the computer or in front of the tv. Forget the gaming chair. I have friends who have decided this was the chair for them, after they sat in mine! If you are serious about getting a good chair, take the plunge and go refurbished. You won’t feel or see any difference, except for your wallet. It is a huge savings for a incredibly comfortable chair that will be there for you for years to come. You won’t be disappointed. This chair is AWESOME!! Thanks Crandall Furniture people!!
Mark (verified owner) –
United States
My chair was in great condition and has done wonders for my back and neck pain. It also arrived less than 1 week of purchase!
Natalie U. (verified owner) –
New Jersey, United States
I am very pleased with this purchase.
My Leap V2 looks like new.
A small problem with my order was resolved in the most gracious way and very quickly; five star customer service!
Would definitely purchase one again if we need another chair. Highly recommended!
Ahmed –
Great chair in great condition. 5 Stars!
Rob W (verified owner) –
I was really amazed at Crandall! They offer an amazing product, with amazing customer service. The chair arrived and looks brand new! Quick shipping, and quick customer service! I highly recommend
Truman Nguyen (verified owner) –
United States
1) ORDERING:
They were kind enough to allow me to make small changes to my order before the chair was remanufacture. I was able to changed the Upholstery options and applied a coupon that was announced the day after my order was made.
2) SHIPPING:
The chair arrived within 8 days. The shipping materials used is very secure.
3) ASSEMBLY:
I found that all the parts was in great condition. It only took me 15 minutes reading the included instructions and testing each parts until I fully assembled the chair.
4) THE FRAME:
The overall frame had numerous minor scuffs, all of which are only noticeable in direct sunlight. This chair in its entirety looks new, a beautiful piece of furniture in any one’s office.
5) THE CHAIR:
The material I chosen for the seat and back was a Bleach Cleanable Vinyl in Stone color. I am happy to say that the vinyl looks and feels great. When testing the added cushion seat from Crandall, I immediately knew there was a high chance I’d love this chair.
6) THE ADJUSTMENTS:
The only issue I had was the lumbar support getting stuck. I had to reattach it to get it to move. Once I have done this, I moved it several times to thoroughly test the lumbar support and it hasn’t gotten stuck since then.
7) THE SOUND:
Some people mention a “noise” when sitting or leaning against the back of the chair. I tested my chair for the “noise” and it made a very subtle sound only once. The “noise” I had was very infrequent. As someone who love peace and quiet, this is not a deal breaker. In fact, I am impressed given the age of this chair.
8) THE USA:
Crandall Office Furniture is operating in the US. My family has a military tradition ever since the Vietnam war. I prefer my hard earned money goes to other Americans.
9) FINAL THOUGHTS:
I also brought Crandall’s Roller Blade Castor Wheels. They are worth every penny. Scratch that, this chair is worth every penny. If I needed to buy another chair again or any other chair related parts, Crandall is likely to get my money.
Sandra (verified owner) –
California, United States
Chair arrived on time, well-packed, easy to assemble and looks as good as new. I’m excited as I’m short and have never had armrests the right height before. Happy with my decision to go w/ remanufactured and will buy from Crandall again if family member wants a chair.