New Steelcase V1 Leap Seats:
One of the only complaints we’ve seen from our customers about the Steelcase Leap Chair is that the seat pad is a bit too thin, with many users experiencing discomfort and/or “bottoming out” the foam pad and feeling the plastic structure under the seat pad.
Additionally, we’ve had some customers express concern about using a seat pad that has been sat on by someone else for potentially 10+ years.
Starting in early 2020, we began offering an additional 1/2″ of foam padding as an option on the seat of our Leap chairs, and have gotten a great response!
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs moving forward. Our new seat pad is made of high quality molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort.
The result is a brand new, thicker seat on every Steelcase V1 Leap chair we sell!
- Brand New Virgin Foam Seat Pad on Every V1 Leap
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
- +3/4″ of Additional Thickness
Note: Pictured on a V2 Leap
About the Steelcase V1 Leap Chair:
The Steelcase 462 Leap V1 office chair has been the Steelcase flagship chair since first being manufactured in 1999. The V1 Leap was made between the years of 1999 and 2007, when it was upgraded to the Version 2 (V2) model, which is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V1 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
Steelcase V1 Leap Remanufacturing Process:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new fabric (always removing the old fabric, chair pads are sterilized with high temperature steam), and we stand behind each of our V1 Leap chairs with a 12 year warranty.
With 10,000+ chairs in stock at all times, we’re ready for orders of a single chair, to thousands at a time.
Be careful of terms like “used,” “refurbished,” or “open box” without doing your research – we’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
All Crandall Office Furniture Remanufactured Steelcase V1 Leap Chairs come with the following:
- New Casters
- New Gas Cylinder
- New Arm Pads (made in the USA)
- New Fabric or Vinyl
- Industry-Leading 12 Year Warranty
Lead Times:
- Lead time (5 chairs or less): Quick-Ship in 3 Business Days or Less
- Lead time (6-100 chairs): Made-to-Order in 5-10 Business Days or Less
- Lead time (100-1000 chairs): Made-to-Order in 10-15 Business Days or Less
- Lead times are estimates, and are based on always-in-stock black fabric and soft floor casters
- Please Click Here to Contact Us Directly to Discuss Availability, and Specific Lead Times for orders over 100 Chairs
We’ve include an infographic outlining process below, or you can click here to learn more about our office chair remanufacturing process.
Our Remanufacturing Process Explainer Video:
Remanufactured Steelcase V1 Leap Fabric Upholstery Options:
Every chair we remanufacture gets the old fabric removed, chair pads are sterilized with high temperature steam, and new fabric is applied to-order. Below are our standard upholstery options for our Remanufactured Steelcase V1 Leap Chairs.
Standard Fabric:
- 11 Color Choices Always in Stock
- Guilford of Maine – Open House Fabric Line
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
Custom Fabric:
- Always custom made to-order
- State of the Art Dye Sublimation Technology
- 27 Standard Designs Available
- Guilford of Maine – Open House Fabric
- Rated at 250,000 Double Rubs
- Colors Passed Independent Wear & UV Testing
- Click Here for More Information on our Custom Fabric V1 Leap Chairs
*Fabric Colors Pictured on Steelcase V2 Leap
3D Mesh Fabric Options:
Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!
- Only Available on Chair Back
- Currently Offered in 5 Colors
- Rated at 120,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Softer & More Breathable Than Standard Fabrics
- 100% Polyester
*3D Mesh Pictured on a V2 Leap Chair
3D Mesh Fabric Closeup Pictures:
Remanufactured Steelcase V1 Leap Vinyl Options:
Standard Vinyl:
- 7 Color Choices Always in Stock
- Burch Fabrics – Allante Vinyl Line (6 colors) – Rated at 100,000 Double Rubs
- Burch Fabrics – Vintage Vinyl Line (Vintage – English Toffee Only) – Rated at 50,000 Double Rubs
- Anti-Bacterial / Anti-Microbial / Mildew Resistant / Sulfide Stain Resistant
Bleach Cleanable Vinyl:
- 6 Color Choices Always in Stock
- Burch Fabrics – Fortress Vinyl Line – Rated at 100,000 Double Rubs
- Bleach Cleanable (90% Water : 10% Bleach Ratio)
- Ink Cleanable / Anti-Bacterial / Anti-Microbial / Sulfide Stain Resistant
Vinyl Colors Pictured on the Steelcase V2 Leap Chair
Remanufactured Steelcase V1 Leap Caster Options:
Every chair gets brand new casters included – we offer several different sizes and options to choose from.
65mm Soft Floor (Carpet)
Included
- 65mm (2.5 inch) Diameter
- Great for Low-Pile / Dense Carpets
- Good on Medium Depth Carpets
- Best for people under 200lbs
65mm Hard Floor
+$10
- 65mm (2.5 inch) Diameter
- Great for Hard Surfaces
- Protects Hard Surfaces from Scratches
- Best for people under 200lbs
75mm Soft Floor (Carpet)
+$15
- 75mm (3 inch) Diameter
- Great for Medium / Deep Carpets
- Improved Rolling Smoothness
- Best for people over 200lbs
75mm Hard Floor
+$25
- 75mm (3 inch) Diameter
- Great for Hard Surfaces
- Improved Rolling Smoothness
- Best for people over 200lbs
Roller Blade Style Casters
+$49
- 75mm (3 inch) Diameter
- Soft PVC Tread Great for Hard Surfaces or Carpet
- Best Rolling Smoothness
- Great for people of all sizes
65mm (2.5 inch) vs. 75mm (3 inch) Casters:
65mm (2.5 inch) casters are the standard OEM size caster. Due to their size, they work great on low-pile or dense carpets, and operate best with loads of 200lbs or less. Above that weight you will begin to experience a decline in rolling smoothness.
vs.
The larger 75mm (3 inch) casters are oversized casters. Due to their size, the 75mm caster offers a very fluid rolling experience (especially hard floor 75mm casters on a hard surface). These casters also excel in deep carpets, and uneven or rough surfaces. 75mm casters are also great for larger / big and tall users, as they will roll much more smoothly under stress, and also give you an additional bit of height to your chair.
Roller Blade Casters:
Roller blade style casters are most similar to the hard floor style casters we discussed above, and are the larger 75mm size. Due to their construction, they actually give a bit more height to your chair than our 75mm casters. They have a soft treat that is ideal for harder surfaces, but also rolls well on carpet. These roller blade style casters improve rolling smoothness beyond the twin wheel casters, will help protect your floor, and will significantly decrease rolling noise on hard surfaces. These casters also have the advantage of looking much more modern, and stylish than a standard caster.
Roller Blade Casters are Best For:
- The Smoothest Rolling Experience
- Lowest Amount of Rolling Noise
- Hard Surfaces
- Larger / Heavier Individuals
- Deep Carpet Floors
- Uneven or Rough Surfaces
- Those Needing Extra Height in their Chair (slightly more than 75mm twin-wheel)
- Those Looking for a More Modern Look
Soft Floor (Carpet) vs Hard Floor Casters:
Soft floor casters are constructed of a hard plastic and are designed to work best on carpeted floors. Soft floor casters are the default standard caster that most chairs come with, and are much more common to come across.
vs.
Hard floor casters are constructed of hard plastic, but also have a soft rubber or polyurethane coating on the outside of the wheels. Because the floor itself is hard, a soft coating on the caster provides additional grip (similar to the tread on a tire) and rolling smoothness needed for your chair to roll properly.
This soft coating also doubles as a protective material that helps defend your flooring from dings and scratches. When hard plastic carpet casters are used on hard floors with no protection, it’s not uncommon for there to be wear marks, scratches, and damage to the floor itself.
In addition to protecting your floor, you will also notice a significant decrease in rolling noise on hard surfaces when using hard floor casters.
There is also a safety aspect to this soft coating, as soft floor casters tend to slide a bit unpredictably on hard surfaces, and can easily roll further than expected. This can cause issues when sitting down in, or getting up from your office chair.
Ideal For Flooring Types:
- Wood / Hardwood Floors
- Concrete
- Laminate
- Epoxy
- Tile
- Chair Floor Mats
Remanufactured Steelcase V1 Leap Gas Cylinder Options:
Standard
Included
- Made to match OEM specs
- Standard height chair cylinder
- Class 4 Cylinder
- Seat Height (with 65mm casters)
- ~16.5″ Low
- ~21.5″ High
- Best for people under 225lbs
Heavy Duty
+$19
- Made to exceed OEM specs
- Standard height chair cylinder
- Class 5 Cylinder
- Seat Height (with 65mm casters)
- ~16.5″ Low
- ~21.5″ High
- Best for people over 225lbs
8″ Stool Cylinder
+$29
- Made to match OEM specs
- Standard height chair cylinder
- Class 4 Cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
- Best for people under 225lbs
Stool Kit
+$59
- Made to match OEM specs
- Standard height chair cylinder
- Class 4 Cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
- Best for people under 225lbs
- Also Includes 20″ Chrome Foot Ring
Remanufactured Steelcase V1 Leap 12 Year Warranty:
All of our remanufactured Steelcase V1 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 6 years. In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V1 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Remanufactured Steelcase V1 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Shipping & Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V1 Leap chairs ship partially dissembled to keep shipping costs as low as possible. We provide assembly instructions with every chair and have a re-assembly video you can watch here.
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility, transit times will vary depending on ship-to location.
You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V1 Leap Assembly Instructional Video:
Remanufactured Steelcase V1 Leap Assembly Instructions Document:
Tyler V. (verified owner) –
Saw a lot of posts on Reddit about this company and decided to try them out. Would 100% recommend purchasing from Crandall. Easy transaction, quick to ship. Got here much faster than it was supposed to!
Jason S. (verified owner) –
I was so scared about spending this much money for a used office chair. I’ve never spent half this much money on a new office chair. I’m so glad I did! The quality is amazing and I cannot tell that it’s been used at all. Definitely one of the better purchases I’ve ever made.
Jesse (verified owner) –
I ordered my remanufactured Steelcase Leap V1 and it was at my door in 7 days.
Not only did Crandall turn the order around quickly, but they provided additional resources on their site explaining the differences between chair models and some of their professional assessments of those models. These materials helped me to make my final purchase decision.
I’ve had the chair for a week and it has been fantastic so far. It’s a genuine Steelcase frame and the parts that Crandall replaced, including the seat and gas canister, all look and feel new. These parts are not original Steelcase parts, but that’s the point. I got a like-new Steelcase for a substantially lower cost!
The chair does require some assembly, but Crandall provides an instruction sheet in the box along with complimentary videos to help. There were a couple moments I had to reread and review these materials, but overall it was quite easy to assemble for my first time doing it.
In short, if you have your eye on a nice new, fancy office chair but can’t afford it or rationalize the expense, then you should definitely consider purchasing a remanufactured chair from Crandall. It is pre-owned, so will come with some minor aesthetic blemishes and a few non-original parts, but it will operate like new. Crandall also provides a 12-year warranty on their remanufactured Steelcase chairs and all of their chairs come with 2-year parts warranties, so there’s not much to be worried about.
Kerry C. (verified owner) –
The chair arrived within a few days and took me 5 minutes to unpack. It took me about 10 minutes to read the instructions and assemble the chair. The whole process was quick and accurate. I have used the chair for the last 30 days, and I absolutely love it. My sciatica has diminished significantly since I have been using this chair.
Danny S. (verified owner) –
We had moved into a “seasonal” condo and were trying to keep furnishing costs down. A table served as out computer center but our dinning room chairs were too low. Our GREAT rebuilt chair from Crandall allows us both , husband and wife, to sit comfortably and productively at our system.
Bryce P. (verified owner) –
The endless options to truly optimize comfort make this chair second to none. I love the firm seat and lumbar support, super easy to assemble, and other than a scuff on the bottom of the wheel base, I never would have known that this was a used chair. I thought that I would miss having a headrest, but I’ve completely forgotten about that after sitting with correct posture for the past month.
Sheryle E. (verified owner) –
I would like to add how impressed I was with the customer service. When I needed help with installation David was right there. I would recommend this company 100%.
Michael (verified owner) –
Chair is wonderful, and the customer service is absolutely unbeatable
Jaran Blessing (verified owner) –
Very happy with my experience with Crandall furniture. After viewing many sites offering discount chairs that seemed “too good to be true,” Crandall seemed to be in the sweet spot that was still in the discount price range, but didn’t strain credulity. After reading some reviews and seeing how active the store presence is online, I decided to give them a shot.
The chair shipped much faster than the date that they set for themselves. The chair itself is in perfectly working condition. It has some cosmetic scratches on the plastic undercasings, and has obviously seen some use prior to me. The cushions, and gas cylinder however (read: all the functional parts that actually affect my use of the chair), appear brand new and in perfect working condition. I am happy to have saved a chair from the landfill, happy to have supported a company that is providing affordable chairs, not manufacturing new ones, and not taking advantage of people.
I will absolutely use Crandall again if I need another office chair.
Heidi K. (verified owner) –
Almost like new! Chair is beautiful and so comfortable! I have had one at work for over 11 years and love it! I needed a chair for my home office, and couldn’t find anything else comparable, since these are so adjustable, which is important for me, because I am so short (5’2”). I wouldn’t normally purchase something remanufactured, but these chairs are so expensive new (and the V1 isn’t available), and since Crandall puts on new padding and fabric (plus the warranty!), I decided to give it a try and am so happy that I did. The only improvement I can think of, would be a very detailed cleaning of the used parts, as the crevices and other harder to reach areas were quite dusty and I have allergies. I was able to clean it up easily though, and there were really no scratches to the plastic, like I expected. My husband is planning to get a chair too when one is available. I would definitely recommend!
Anne D. (verified owner) –
Love the service and love the chair! 5⭐️⭐️⭐️⭐️⭐️
Elliott (verified owner) –
I’m very happy with the chair. It’s so comfortable, well-made, sleek looking, with all the needed features. Truthfully, it’s like a new chair. Thanks to the video link Crandall sent, the chair was easy to assemble. Finally, the customer service was absolutely the best!!
Bill K. (verified owner) –
Excellent quality and reasonable price