New Steelcase V1 Leap Seats:
One of the only complaints we’ve seen from our customers about the Steelcase Leap Chair is that the seat pad is a bit too thin, with many users experiencing discomfort and/or “bottoming out” the foam pad and feeling the plastic structure under the seat pad.
Additionally, we’ve had some customers express concern about using a seat pad that has been sat on by someone else for potentially 10+ years.
Starting in early 2020, we began offering an additional 1/2″ of foam padding as an option on the seat of our Leap chairs, and have gotten a great response!
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs moving forward. Our new seat pad is made of high quality molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort.
The result is a brand new, thicker seat on every Steelcase V1 Leap chair we sell!
- Brand New Virgin Foam Seat Pad on Every V1 Leap
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
- +3/4″ of Additional Thickness
Note: Pictured on a V2 Leap
About the Steelcase V1 Leap Chair:
The Steelcase 462 Leap V1 office chair has been the Steelcase flagship chair since first being manufactured in 1999. The V1 Leap was made between the years of 1999 and 2007, when it was upgraded to the Version 2 (V2) model, which is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V1 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
Steelcase V1 Leap Remanufacturing Process:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new fabric (always removing the old fabric, chair pads are sterilized with high temperature steam), and we stand behind each of our V1 Leap chairs with a 12 year warranty.
With 10,000+ chairs in stock at all times, we’re ready for orders of a single chair, to thousands at a time.
Be careful of terms like “used,” “refurbished,” or “open box” without doing your research – we’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
All Crandall Office Furniture Remanufactured Steelcase V1 Leap Chairs come with the following:
- New Casters
- New Gas Cylinder
- New Arm Pads (made in the USA)
- New Fabric or Vinyl
- Industry-Leading 12 Year Warranty
Lead Times:
- Lead time (5 chairs or less): Quick-Ship in 3 Business Days or Less
- Lead time (6-100 chairs): Made-to-Order in 5-10 Business Days or Less
- Lead time (100-1000 chairs): Made-to-Order in 10-15 Business Days or Less
- Lead times are estimates, and are based on always-in-stock black fabric and soft floor casters
- Please Click Here to Contact Us Directly to Discuss Availability, and Specific Lead Times for orders over 100 Chairs
We’ve include an infographic outlining process below, or you can click here to learn more about our office chair remanufacturing process.
Our Remanufacturing Process Explainer Video:
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
AVAILABILITY NOTE: Due to high demand and supply chain issues, we are experiencing some shortages on certain BioKnit colors. We are working as hard as we can to get all colors back in stock as quickly as possible, but you may see some color options unavailable for a short time.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
Remanufactured Steelcase V1 Leap Fabric Upholstery Options:
Every chair we remanufacture gets the old fabric removed, chair pads are sterilized with high temperature steam, and new fabric is applied to-order. Below are our standard upholstery options for our Remanufactured Steelcase V1 Leap Chairs.
Standard Fabric:
- 11 Color Choices Always in Stock
- Guilford of Maine – Open House Fabric Line
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
Custom Fabric:
- Always custom made to-order
- State of the Art Dye Sublimation Technology
- 27 Standard Designs Available
- Guilford of Maine – Open House Fabric
- Rated at 250,000 Double Rubs
- Colors Passed Independent Wear & UV Testing
- Click Here for More Information on our Custom Fabric V1 Leap Chairs
*Fabric Colors Pictured on Steelcase V2 Leap
3D Mesh Fabric Options:
Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!
- Only Available on Chair Back
- Currently Offered in 5 Colors
- Rated at 120,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Softer & More Breathable Than Standard Fabrics
- 100% Polyester
*3D Mesh Pictured on a V2 Leap Chair
3D Mesh Fabric Closeup Pictures:
Remanufactured Steelcase V1 Leap Vinyl Options:
Standard Vinyl:
- 7 Color Choices Always in Stock
- Burch Fabrics – Allante Vinyl Line (6 colors) – Rated at 100,000 Double Rubs
- Burch Fabrics – Vintage Vinyl Line (Vintage – English Toffee Only) – Rated at 50,000 Double Rubs
- Anti-Bacterial / Anti-Microbial / Mildew Resistant / Sulfide Stain Resistant
Bleach Cleanable Vinyl:
- 6 Color Choices Always in Stock
- Burch Fabrics – Fortress Vinyl Line – Rated at 100,000 Double Rubs
- Bleach Cleanable (90% Water : 10% Bleach Ratio)
- Ink Cleanable / Anti-Bacterial / Anti-Microbial / Sulfide Stain Resistant
Vinyl Colors Pictured on the Steelcase V2 Leap Chair
Remanufactured Steelcase V1 Leap Caster Options:
Every chair gets brand new casters included – we offer several different sizes and options to choose from.
65mm Soft Floor (Carpet)
Included
- 65mm (2.5 inch) Diameter
- Great for Low-Pile / Dense Carpets
- Good on Medium Depth Carpets
- Best for people under 200lbs
65mm Hard Floor
+$19
- 65mm (2.5 inch) Diameter
- Great for Hard Surfaces
- Protects Hard Surfaces from Scratches
- Best for people under 200lbs
75mm Soft Floor (Carpet)
+$19
- 75mm (3 inch) Diameter
- Great for Medium / Deep Carpets
- Improved Rolling Smoothness
- Best for people over 200lbs
75mm Hard Floor
+$29
- 75mm (3 inch) Diameter
- Great for Hard Surfaces
- Improved Rolling Smoothness
- Best for people over 200lbs
Roller Blade Style Casters
+$59
- 75mm (3 inch) Diameter
- Soft PVC Tread Great for Hard Surfaces or Carpet
- Best Rolling Smoothness
- Great for people of all sizes
65mm (2.5 inch) vs. 75mm (3 inch) Casters:
65mm (2.5 inch) casters are the standard OEM size caster. Due to their size, they work great on low-pile or dense carpets, and operate best with loads of 200lbs or less. Above that weight you will begin to experience a decline in rolling smoothness.
vs.
The larger 75mm (3 inch) casters are oversized casters. Due to their size, the 75mm caster offers a very fluid rolling experience (especially hard floor 75mm casters on a hard surface). These casters also excel in deep carpets, and uneven or rough surfaces. 75mm casters are also great for larger / big and tall users, as they will roll much more smoothly under stress, and also give you an additional bit of height to your chair.
Roller Blade Casters:
Roller blade style casters are most similar to the hard floor style casters we discussed above, and are the larger 75mm size. Due to their construction, they actually give a bit more height to your chair than our 75mm casters. They have a soft treat that is ideal for harder surfaces, but also rolls well on carpet. These roller blade style casters improve rolling smoothness beyond the twin wheel casters, will help protect your floor, and will significantly decrease rolling noise on hard surfaces. These casters also have the advantage of looking much more modern, and stylish than a standard caster.
Roller Blade Casters are Best For:
- The Smoothest Rolling Experience
- Lowest Amount of Rolling Noise
- Hard Surfaces
- Larger / Heavier Individuals
- Deep Carpet Floors
- Uneven or Rough Surfaces
- Those Needing Extra Height in their Chair (slightly more than 75mm twin-wheel)
- Those Looking for a More Modern Look
Soft Floor (Carpet) vs Hard Floor Casters:
Soft floor casters are constructed of a hard plastic and are designed to work best on carpeted floors. Soft floor casters are the default standard caster that most chairs come with, and are much more common to come across.
vs.
Hard floor casters are constructed of hard plastic, but also have a soft rubber or polyurethane coating on the outside of the wheels. Because the floor itself is hard, a soft coating on the caster provides additional grip (similar to the tread on a tire) and rolling smoothness needed for your chair to roll properly.
This soft coating also doubles as a protective material that helps defend your flooring from dings and scratches. When hard plastic carpet casters are used on hard floors with no protection, it’s not uncommon for there to be wear marks, scratches, and damage to the floor itself.
In addition to protecting your floor, you will also notice a significant decrease in rolling noise on hard surfaces when using hard floor casters.
There is also a safety aspect to this soft coating, as soft floor casters tend to slide a bit unpredictably on hard surfaces, and can easily roll further than expected. This can cause issues when sitting down in, or getting up from your office chair.
Ideal For Flooring Types:
- Wood / Hardwood Floors
- Concrete
- Laminate
- Epoxy
- Tile
- Chair Floor Mats
Remanufactured Steelcase V1 Leap Gas Cylinder Options:
Heavy Duty
Included
- Made to exceed OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~16.5″ Low
- ~21.5″ High
8″ Stool Cylinder
+$29
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
Stool Kit
+$59
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
- Also Includes 20″ Chrome Foot Ring
Remanufactured Steelcase V1 Leap 12 Year Warranty:
All of our remanufactured Steelcase V1 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 6 years. In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V1 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Remanufactured Steelcase V1 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Shipping & Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V1 Leap chairs ship partially dissembled to keep shipping costs as low as possible. We provide assembly instructions with every chair and have a re-assembly video you can watch here.
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility, transit times will vary depending on ship-to location.
You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V1 Leap Assembly Instructional Video:
Remanufactured Steelcase V1 Leap Assembly Instructions Document:
Anonymous (verified owner) –
Jeffrey W. (verified owner) –
I bought this chair for my wife. Shipping took a full month. Once she received it she set about assembly. The instructions included were unclear and the provided link to an assembly video did not work. After returning to the Crandall website she found an instructional video. The video included assembly instructions for parts that were already assembled (armrests) and did not show assembly of some that were not (seat gliders). The chair was heavy enough that she decided to wait until I was available to assist. Once the chair was assembled it became clear that the left armrest adjustment button was broken and the armrest will not move up or down. Unfortunately at the tallest setting the the chair height is significantly lower than what she needs. She is 5”1 so I don’t know how the chair height works for a person of average height. She said that the seat and back were comfortable to sit in for the small amount of time that she tried it.
We found the chair to be an overall disappointment. I hope to disassemble and return the chair.
David Crandall (store manager) –
Hi Jeffrey – we appreciate your review. I am showing that your order was placed on December 15, at which time we gave you an estimated shipping date of January 3 or before due to the holiday. My records show we shipped this chair on 12/21, which is almost 2 weeks prior to that estimated date. When I run the tracking I see this was delayed several times due to “significant weather events” once it was with UPS. I apologize for the shipping delays due to bad whether, but unforunately once a package leaves our facility, we have little to no ability to do anything about delivery.
Do you mind sharing the instructions you received and what video you were watching? Our assembly video (https://youtu.be/HhKvd8qL4PE) does not cover anything to do with the arms, but we specifically go over the seat glides at timestamp 2:05, so I think you may have found the wrong video.
Please reach out to our customer service team about the arm rest button getting damaged during shipping, this will absolutely be covered by our warranty and we can get a replacement arm sent out for you right away.
We appreciate your business, don’t hesitate to reach out anytime with any questions or concerns 🙂
Anonymous (verified owner) –
Perfect quality, fast delivery time
Remy O. (verified owner) –
I work from home and was looking for an ergonomic desk chair without spending four figures. I found Crandall from their consistently good reviews for quality and honesty. The Leap V1 I ordered was easy to put together, sturdy, comfortable, and feels brand-new, for less than half the price of a completely new model. I’m impressed by Crandall’s remanufactured parts, as well as the site design that makes it easy to evaluate their stock and find the right chair for your needs. I’ll definitely recommend them!
R.J. (verified owner) –
Great chair, great customer service
David C. (verified owner) –
Arrived with a broken arm rest, but contacted support and received a new one in just a few days. Great service, great chair, great price.
Anonymous (verified owner) –
Donald S. (verified owner) –
The chair was great and the instructions were simple to follow.
Andrew (verified owner) –
Great remanufactured chair, looked practically brand new!
Very happy with the quality of this chair and the whole remanufacture process. I’ll be using Crandall for the foreseeable future!