Google Reviews:

Great price, great warranty. I loved that I could return a chair once if I didn't like it, but I love the chair I purchased. Barely a scratch on it and really who cares if there are a few dings on the plastic, the seat and back is refurbished and excellent. Could not be happier with a great... quality chair.read more
William Klase
William Klase
1713116527
Absolutely first rate company. I bought a refurbished Leap v2 for work. I've sat in lots of new ones, and this refurb feels just like a new one. This is just as comfortable and all the adjustment functions feel tight as any I've previously used. Only way you can tell it's refurbished is if you... were to take an eyeloop/magnifying glass and try to find tiny signs of wear, which to be honest there's really not much of anything worth mention. I highly recommend Crandall Office Furniture, outstanding product I received.read more
Marcus Law
Marcus Law
1713113787
Chair is very expertly re-manufactured. The Chair has be excellent for my day to day use.
Devin Parsons
Devin Parsons
1713020447
We ordered additional remanufactured chairs and replacement fabric for existing chairs.Everything was perfect and much more economical than new. Service was also exceptional.
Fries Rappy
Fries Rappy
1713001294
Support was great at helping until it stopped.
Excellent price and quality
Steven Cassidy
Steven Cassidy
1712597326
super easy upholstery service, the new chair foam is nice
SJ Mueller
SJ Mueller
1712592019
Working with Crandall Office was a breeze! I needed to replace the pneumatic cylinder on a 458 Series Chair. I was concerned because the chair, while in GREAT shape, was made in 1987.I sent an email to verify, they confirmed, and I placed my order.Then I watched one of their How To Videos,... and they covered everything in detail - perfectly.I replaced the cylinder in less than 10 minutes, it was great. I would highly recommend Crandall Office Furniture, they were excellent. Thanks.read more
Ashton Pitts
Ashton Pitts
1712522256
Crystal Swanda
Crystal Swanda
1712514819
Chair exactly as described, came earlier than expected, easy assembly.
Kelby Hubbard
Kelby Hubbard
1712505421
Amazing deal on an amazing chair. Quick shipping with great quality.
Joseph Lingle
Joseph Lingle
1712505306
I ordered a factory return Steelcase Gesture in Red/white with roller blade casters from Crandall. The chair was very well packed in the box with no damage to the chair. The instructions for assembly were very clear so I was able to assemble the chair within 10 minutes. Everything was as advertised... and shipping was speedy. For the price and service, you can’t beat Crandall!read more
Reuben Ahmed
Reuben Ahmed
1712178493
Ordered some steel series chairs and they turned around and arrived super quickly. Steel Series chairs are really easy to assemble as well, probably took literally 1 minute or less from opening box to putting it together and sitting in it. Will definitely shop here again!
William Grohe
William Grohe
1712090544
I am very pleased with the two chairs that I bought from Crandall Office Furniture. The chairs are high quality and comfortable. An excellent company to do business with.
Theo
Theo
1712035365
Totally forgot to leave a review until randomly remembering about it just now. I ordered an Aeron chair a couple years ago and upon its arrival I was quite excited since it was my first high-end chair, and it sure was an experince trying it out. Ultimately, though, it just wasn't for me. That's... where the five stars comes in, because individual I got into contact with for a return was super friendly and quick to respond. Didn't give me a runaround or anything.Cradall Office's return policy is awesome. Definitely try to check out a showroom if your area has one first, though, since even the best chairs won't work for everyone.read more
Jonathan H
Jonathan H
1712021642
The refurbished Aeron classic arrived in great condition. It looks nice and feels just as comfortable as the one I used to sit in when I worked at an office.
InSung Hwang
InSung Hwang
1711986475
I purchased Returned Leap chair manufactured in 2023. There are some paint chipped away, I bought it at $700 while the original price was $1300. I think it is not a bad price. The morning I got Leap chair delivered, I had a backpain as I was using a cheap chair from Amazon. After 10 mins I sit on... the leap chair the back pain went away. I am super happy that I can buy such chair at $700 at almost perfect condition. It was a magical experience.read more
I bought a "B" Gesture. I'm totally happy with the chair. I had a little trouble with the cylinder, and the Crandall support folks got it sorted out for me immediately. I would not hesitate at all to order from them again
James Sartelle
James Sartelle
1711926337
Bought a refurbished Steelcase Leap v2, and would never be able to tell it's not new. I do wish they had more fabric colors to choose from, specifically a bolder purple. But still highly recommended!
Sergio Rocha
Sergio Rocha
1711904872
I hesitantly bought replacement cushions for my Leap V2 from Crandall, and I am extremely happy I did. I opted for the Brisa, it feels very good and it screams "good quality." The cushions are definitely better than the OG. I actually feel like they support me. No more sinking into the chair. My... butt did hurt for like the first 3 days but I reckon that was just part of my body having to make the adjustment. Now I can literally study for 10 hours with maybe like 2-3 little breaks in between.read more
Carl Haseler
Carl Haseler
1711900538
Order arrived faster than expected and is in great condition. Loving my new chair!
Cinthya M
Cinthya M
1711852039
I've purchased 3 steel case v2 chair. Flawless transaction. Thank you!
Tyrone B.
Tyrone B.
1711748498
Kristin Dorage
Kristin Dorage
1711500543
Great chair!
Greg Mackey
Greg Mackey
1711430547
Valerie Wong
Valerie Wong
1711427522
Rachel C
Rachel C
1711418223
Dan Schult
Dan Schult
1711406870
Aaron Romine
Aaron Romine
1711390481
Fast shipping, fast refund for the deposit, and great quality in the product. My chair feels like new and I love the color. Thanks Crandall team!!!
Mike
Mike
1711384272
Purchased a new seat cushion set for my Steelcase Leap V1 chair, along with a new gas cylinder and armrests. I've had this chair for over 15 years and love it, and this relatively inexpensive purchase made it better then new. The materials look better then most new office chairs, and the... workmanship was flawless. Couldn't be happier.read more
cortnee sahli
cortnee sahli
1711379949
Love this chair! My back is already feeling so much better!!
Augusta Chapman
Augusta Chapman
1711374537
Really great chair, top quality without paying top prices!
DARRELL SMITH
DARRELL SMITH
1711299931
The casters I ordered where perfect for my older SC criterion stool. Ordering was easy and fast shipping . Thank You
Helen Reynolds
Helen Reynolds
1711242696
My daughter is 5-2" and petite. Sitting at the desk for hours a day has contributed to her lower back and neck problems. I bought the Aeron chair size A for her birthday. Finally a chair that fits her body!!! I checked with other sources and went with Crandall because they seemed very upfront... and professional. Other companies may have been a bit cheaper but was not comfortable that they would stand behind their refurbished chair. I was totally impressed with the chair that came. It looks brand new. The company was so helpful. I would definitely use them again.read more
john doggett
john doggett
1711238793
I bought a replacement mechanism cover for my very old Herman Miller Aeron chair from Crandal. All went smoothly. It even arrived 2 days early. I am one satisfied customer.
don goodman
don goodman
1711127597
Excellent experience working with Crandall - David was very helpful when I called and their assembly instructions and video made assembly easy.
Cat Trammell
Cat Trammell
1711033641
I did a ton of research into ergonomic office chairs before deciding on a refurbished Steelcase Leap chair from Crandall. The in-depth videos of their process gave me confidence in their products, and I like the idea of reusing items as a way to help the environment. The chair was easy to put... together, had only a couple of very minor scrapes on the base (almost like new!), and has been a huge improvement over the gaming chair I bought for remote work during the pandemic - all for a reasonable price. Next time we need a chair, I won’t hesitate to purchase one from Crandall Furniture.read more
Andrew Wissler
Andrew Wissler
1711027753
The new cushions for my Leap V2 were worth every penny.
Jagat Patel
Jagat Patel
1710911302
So I bought a leap v2 and it came with a sinking cylinder. Finding a replacement wasn't as easy at first since mine is a side activated cylinder. Luckily these guys have many of the essential parts you would need based on the exact model. The cylinder also works great and came in less than a week.
Christopher
Christopher
1710888142
Great chair, great price, and excellent customer service!
Matt Bernard
Matt Bernard
1710866273
I'd highly recommend getting office furniture from Crandall. They provided thorough info on how the chairs are rebuilt, a large selection of custom options, great videos on all aspects of their chairs, and also a great 12 yr warranty.
Charles J. Liu
Charles J. Liu
1710863028
I ordered a chair from this company and it arrived way ahead of their computer estimated completion date. As far as I'm concerned, I will order my office chairs from these guys for the rest of my life.
Colin McCue
Colin McCue
1710783297
Received my leap chair about one week after ordering, feels brand new for almost half the price. No complaints at all. The dedication to the chair restoration process is most certainty felt here. I highly recommend to anyone shopping for office chairs!
Jim Roeder
Jim Roeder
1710768538
Needed two Leep hydraulic lift assemblies. The web site was very helpful in determining which style was needed because of supplied images. Order received packed well and it fixed two chairs.
After almost pulling the trigger on a new Steelcase chair, I was delighted to find the exact chair on Crandall at a substantial savings. Thechair is awesome. The old one was ruining my back. The new chair is as beautiful as it is comfortable. Great customer service from Crandall as well!
Just bought my second Steelcase Series 1 chair from Crandall. Both were Grade A returns and looked brand new. They pack these chairs incredibly well and provide very easy to follow instructions. The second one was an upgrade for me so that I could pass my first one on to my son who is at college.... Crandall will always be my first stop for chairs!read more
Kelly F.
Kelly F.
1710696549
I ordered the remanufactured Steelcase Leap V2 and love it! They shipped quicker than expected and the chair looks and feels brand new. They also sent a video showing off all the chairs features which is great because I definitely would have missed some. Definitely recommend!
Niklas D
Niklas D
1710689065
Eric Kruger
Eric Kruger
1710621621
I have fixed two Aeron chairs that needed new hydraulic gas cylinders. Great company and exceptional customer service!
Aaron Borik
Aaron Borik
1710618352
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Testimonials

Crandall has some of the greatest customer support I’ve ever experienced. My leap v1 remanufactured chair arrived with a large tear in the box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. During my use of the chair I noticed there was a lot of squeakiness. I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. Great company, highly recommend.

Alejandro A.

Absolutely the best customer service experience I’ve had in decades…Dave and the team at Crandall Office Furniture should be very proud of this business and service they provide.

Ease of assembly and thoughtful preparation of the packaging made receiving and putting my new “refurbished chair” a breeze. I could not be happier and look forward to our business relationship. Customer for life.

Jack J.

Ordered a remanufactured Leap V2 a week ago, and it arrived today. Though I’ve been working from home for years, I was reluctant to spend nearly $1000 on a chair. I was so happy to come across Crandall and find quality remanufactured chairs with comparable warranties for half the price. I’m so glad I finally made the Leap!

Will G.

I am so happy with Crandall! They helped me find the parts I needed to fix my expensive desk chair. For less than $20, I was able to fix it all by myself. The quote I got from the original manufacturer was over $100 not including shipping. Thank you so much!!

Leigh C.

I needed a better office chair for the long hours in front of my home office desk. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. The problem was that I couldn’t bring myself to drop 1k on a new chair. I found Crandall after some web searching and I couldn’t be happier. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder.

Brandon A.

What a great company! I ordered and received my Aeron chair ahead of schedule. This company is diverting some of their resources to sew masks for the Covid-19 crisis. Great price, awesome product, and phenomenal customer service! Highly recommended!

David M.

Hi – I’m not the type to leave reviews (I’ve probably left a handful on amazon despite 100’s of purchases) but I simply must support the business of Crandall Office Furniture.

The chair (leap v2 remanufactured) arrived as advertised and was in like-new condition. In fact, I really could not tell if anything had been used. Unfortunately, the chair didn’t fit me and my desk well (I am rather short, for one thing) so I opted to return the chair with free return shipping no questions asked, per their website description. After briefly trying to make anything right, they accepted the return and all of my money was returned.

It’s hard to find a small business with policies this good, never mind such a good product. Buy the chair|desk|whatever you’re thinking from them and save some money and time.

Brandon T.

i just received a fantastic refurbished chair that is really new
. Excellent customer service and the chair is making working from home so much more comfortable.

Scott W.

Thank you Crandall for saving my back!! Love the Steelcase 462 Leap V2 chair!! The rollerblade wheels are great!! Though I tend to spend more time rolling around the house now. 🤦‍♂️ You have made working from home much more enjoyable!! And thank you Joshua Webb for the custom printed acoustic panel!! It looks amazing!! Thank you!! #savedmyback #crandallofficefurniture

Mike W.