Leap Chair Reupholstery Service
About Our Upholstery Department:
Crandall Office Furniture has been reupholstering office chairs since the day we opened our doors in 2002. Since then our in-house upholstery department has grown to include 6 full time upholstery techs with full sewing and upholstery capabilities.
If your Leap chair upholstery has seen better days, or you are looking to upgrade to our new thicker seat pad (more info on that below), you’re in the right place!
**Upholstery Services & All Replacement Chair Cushions are Made to Order and are Non-Returnable & Non-Refundable**
Note: The seat assemblies being used are from used chairs, and some minor dings and scrapes are not uncommon on the plastic components and trim pieces of the seats.
Leap Chair Upholstery Process:
Every pad goes through the following process:
- Seat Assembly is Fully Disassembled
- All Staples Holding Current Upholstery On Are Pulled
- Pads are Put Through our Proprietary Steam Box – This helps sterilize the foam and helps us remove the old fabric.
- Old Seat Pads are Removed and Foam is Recycled
- Fabric is Patterned and Cut
- Back Pads are Sewn & Upholstered per OEM Specs
- New Seat Pad is Installed
- New Fabric is Applied to Seat
- Seat is Re-Assembled
- Upholstery is Complete and Ready to be Shipped
Pads Return Deposit:
Every order will include a $50 pad return deposit. Once old pads are returned with included pre-paid return label, this $50 deposit will be refunded to the original payment method.
Chair / Pad Verification:
**Upon Receiving Your Order, our team will be reaching out requesting pictures of your chair to verify we are upholstering and sending you the correct pads for your chair – Orders will be placed on hold until these pictures are received and verified**
2 Year Warranty:
Our Leap Chair upholstery service is warranted against manufacturing defects in material and workmanship for a period of 2 years from receiving the replacement pads.
New Seat Pad:
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.
Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A.!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Seat Pad (Never Sat In)
- +3/4″ of Additional Thickness
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
AVAILABILITY NOTE: Due to high demand and supply chain issues, we are experiencing some shortages on certain BioKnit colors. We are working as hard as we can to get all colors back in stock as quickly as possible, but you may see some color options unavailable for a short time.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
Standard Fabric – Guilford of Maine Open House
- Guilford of Maine’s Open House Line of Fabric
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Recycled Polyester
- 65% Pre-Consumer Recycled
- 35% Post-Consumer Recycled
- 12 Color Choices Always in Stock
Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup. May also be disinfected with hydrogen peroxide, alcohol, and quaternary ammonium (quat) based cleaners.
3D Mesh Fabric (Exclusive to Crandall Office)
Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!
- Softer & More Breathable Than Standard Fabrics
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 5 Color Choices Always in Stock
- Made in the USA
Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup.
Vinyl Upholstery Options
Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- 7 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409® or Tannery Car Care Cleaner®, wiping with a soft cloth, and then rinse with clean water.
Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- Ink / Denim Dye Cleanable
- Bleach Cleanable
- 6 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409®, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.
Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.
Anonymous (verified owner) –
This is my second set of Leap V2 pads purchased. They feel way more padded and durable than the OEM pads. Installation is very easy, and so is the pad return process. Thanks again.
Todd Daniele (verified owner) –
My new Upholstery cushions look great and feel much more comfortable than the worn out 1’s I replaced. Great product and great service, glad to have Crandall as a resource.