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Remanufactured Steelcase 462 Leap V2 Office Chair with Headrest

(9 customer reviews)

$639.00

Note: All Leaps with Headrests are 2020-2021 Chairs Through the Steelcase Authorized Factory Returns Program – There’s no option for older chairs with headrests at this time.

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About the Steelcase V2 Leap Chair

The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V2 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.

V2 Leap – Other Variations Available:


Shop Steelcase Authorized Factory Returns

V2 Leap Chair Functions & Adjustments

One of the reasons we think the Steelcase Leap chair is one of the best and most comfortable office chairs ever made is because of how adjustable it is. Spending the time to properly adjust your Leap chair will not only make your chair more comfortable for you, it will also help prevent injuries from sitting without the proper ergonomic support.

How to Adjust Your Leap Chair Video:


Crandall Office Steelcase V2 Leap Adjustment Guide

V2 Leap Chair Dimensions

Crandall Office Steelcase V2 Leap Dimensions and Measurements

Crandall's V2 Leap Remanufacturing Process

Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.

We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs

We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new foam seat pad, new fabric (always removing the old fabric, chair back pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.

Be careful of terms like “used,” “refurbished,” or “open box” without doing your research – we’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!

Crandall Office Furniture Remanufactured V2 Leap Process Icons

Crandall Office Furniture Office Chair Remanufacturing Process Infographic
Click to Enlarge

Our Remanufacturing Process Explainer Video:

Chair Options Explained

Chair Frame Colors:


The frame color on the Steelcase V2 Leap chair is used to describe the color of the primary plastic components on the chair (the base, back frame, back plastic, etc…) The Steelcase V2 Leap Chair comes in 4 Unique Frame Colors:

Steelcase V2 Leap Frame Colors Side by Side

Crandall Office New Thicker Steelcase Leap Chair Foam Seat Pad

Crandall Office New Steelcase Leap Seat Gif 03

New Seat Pad:


We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.

Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A.!

The result is a brand new, thicker seat on every Steelcase Leap chair we sell!

  • Brand New Virgin Foam Seat Pad (Never Sat In)
  • +3/4″ of Additional Thickness
  • High Density Molded Foam
  • Contoured Shape
  • Increased Comfort
  • Made in the USA

Leap Adjustable Lumbar:


The Steelcase Leap comes with an optional additional lumbar support, which is a plastic pad that slides between the chair frame and the padded back to provide additional lumbar support that can be adjusted up and down. We include this in our base price on our Leap chairs, as it’s a simple part to remove or re-install if you don’t want it. The video below outlines the removal / re-installation of this lumbar pad:

Steelcase V2 Leap Lumbar

Leap Caster / Wheel Options:


Crandall Office Furniture Remanufactured Chair Caster Options

65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.

Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.

We recommend hard floor casters for the following floors:

  • Wood / Hardwood Floors
  • Concrete / Epoxy
  • Laminate
  • Tile
  • Chair Floor Mats

Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2″.

Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.

Leap Gas Cylinder / Stool Kit Options:


Every Crandall Office Remanufactured Steelcase V2 Leap comes standard with a heavy duty gas cylinder rated at 400lbs.

If you need a taller seat height on your chair, we also offer a extended height (stool height) cylinder. Our stool kit includes the same extended height stool cylinder, but also includes a foot ring to rest your feet on when sitting higher up in the air.

Crandall Office Furniture Remanufactured Chair Gas Cylinder Options

Leap Upholstery / Fabrics / Vinyl Options

Standard Fabric – Guilford of Maine Open House

  • Guilford of Maine’s Open House Line of Fabric
  • Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
  • Content: 100% Recycled Polyester
    • 65% Pre-Consumer Recycled
    • 35% Post-Consumer Recycled
  • 12 Color Choices Always in Stock

Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup. May also be disinfected with hydrogen peroxide, alcohol, and quaternary ammonium (quat) based cleaners.

Crandall Office Furniture Standard Fabric Colors - Guildford of Maine Open House Fabric
Click to Enlarge

3D Mesh Fabric (Exclusive to Crandall Office)

Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!

  • Softer & More Breathable Than Standard Fabrics
  • Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
  • Content: 100% Polyester
  • 5 Color Choices Always in Stock
  • Made in the USA

Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup.

Crandall Office 3D Mesh Fabric Colors
Click to Enlarge

Vinyl Upholstery Options

Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.

  • Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
  • Face Content: 100% Vinyl
  • Backing Content: 100% Polyester
  • Antibacterial / Antimicrobial Coating
  • 7 Color Choices Always in Stock

Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409® or Tannery Car Care Cleaner®, wiping with a soft cloth, and then rinse with clean water.

Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.

  • Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
  • Face Content: 100% Vinyl
  • Backing Content: 100% Polyester
  • Antibacterial / Antimicrobial Coating
  • Ink / Denim Dye Cleanable
  • Bleach Cleanable
  • 6 Color Choices Always in Stock

Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409®, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.

Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.

Crandall Office Furniture Standard Vinyl Colors
Click to Enlarge
Crandall Office Furniture Bleach Cleanable Vinyl Options
Click to Enlarge

V2 Leap Shipping / Chair Assembly

Shipping:

Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.

All products ship via UPS Ground from our Greenville, Michigan facility. Transit times will vary depending on ship-to location. You will receive tracking information via email when your order has shipped.

Remanufactured Steelcase V2 Leap Assembly Instructional Video:

Chair Assembly:

All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled. We provide printed assembly instructions with every chair and have a re-assembly video you can watch here.

Steelcase V2 Leap Assembly Instructions Document:

Steelcase V2 Leap Chair Assembly Instructions - Pg1Steelcase V2 Leap Chair Assembly Instructions - Pg2

V2 Leap Warranty / Return Policy

Remanufactured Steelcase V2 Leap 12 Year Warranty:

Crandall Office - 12 Year Warranty Seal

All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.

In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.

Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.

Got Questions?

Feel free to reach out to us via chat (bottom right hand corner of your screen), or click here to contact us.

Remanufactured Steelcase V2 Leap Return Policy:

Crandall Office - 30 Day Money Back Guarantee + Free Returns Seal

We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.

Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).

Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.

Leap Disassembly & Return Instructions:

Brand

Steelcase

Chair

Steelcase 462 Leap V2

Product Type

Remanufactured Chairs

9 reviews for Remanufactured Steelcase 462 Leap V2 Office Chair with Headrest

  1. Nathaniel (verified owner)

    Great chair. Comfortable, adjustable, and all around good. Only complaint is that the head rest moves too easy. Laying back and moving your head around will cause the head rest to drop. Sit down a little hard in the chair, head rest drops. Look up while your heads on the head rest, it drops. Judging from the design of the headrest mount which has indents in it, the head rest has D shaped bumps that sits in a grove. Not sur

  2. Scott

    Finally! Refurbished leaps with headrests! Worth the wait!!

  3. Seth (verified owner)

    Loving the chair. It’s pretty much impossible to tell from new and the extra cushioning in the seat seems about perfect. The only thing I’d say is the headrest was so floppy it could barely hold its own weight; it sounds like this is more a design issue than a remanufacture issue, though, and Crandall gave me some assembly information so I could pull it apart and I came up with a fix which is working great.

  4. MATT (verified owner)

  5. Corey P. (verified owner)

    A little disappointed with the level of cushion in the seat, the headrest does not stay in position and one of the armrest wiggles back and forth. I understand that the headrest is likely Steelcase issue but the rest should have been addressed as part of the remanufacture process.

  6. Kevin (verified owner)

    Customer service and quality of product is great. My only complaint was I had to return the first chair because the head rest was loose.

  7. Ken Furukawa (verified owner)

    I love my new Steelcase chair!

    I never understood why people obsess over these chairs until I got one.

    Backstory… I stumbled upon Crandall Office Furniture while researching another brand online.

    I couldn’t find any information about that particular brand’s chairs (which was a major red flag).

    But, in the process of going down the proverbial rabbit hole, I found a post in Reddit (or was it Quora?) where someone answered a question and invited them to check out Crandall Office Furniture (was that you, Dave?).

    Anyway, the rest is history…

    With everyone working from home due to the pandemic, having a great office chair is a must.

    And to be able to get one at a fraction of the cost, with a 12-year warranty, was the icing on the cake!

    The folks over at Crandall Office Furniture answered all my questions and made me comfortable about my investment.

    Shipping was fast, set up was simple, and everything went smoothly. I couldn’t be happier.

    Best of all, this company is based in the U.S. so I’m proud to support them as well!

  8. Benjamin (verified owner)

    Really happy with the chair thus far. Only time will tell how it will hold up

  9. Jonah (verified owner)

    I was really nervous about spending so much on a remanufactured chair, particularly after reading about some of the less than positive interactions happening online between this business and another Steelcase reseller. However, I really wanted a newer chair with a headrest and heavy duty add-ons. I’m a big guy, 6’1″ and 300+ pounds, so buying this one without sitting in it first felt like a risk. However, I’m absolutely delighted by my purchase. I’m a doctoral student, and I need a chair that I can sit in for hours on end as I write my dissertation, and this is absolutely it. It’s comfortable, and the build is obviously high quality. The feet of the chair had some minor scuffs, but that was to be expected. Watching the assembly video was a lifesaver, too, as I have a hard time following written instructions. The hardest part was getting the huge box in the house. My only dislike is that the headrest is very sensitive and moves more easily than I’d like. However, this seems to be a common issue across this model, not something specific to Crandall’s inventory. Overall, it was a great experience, and I would absolutely buy it again.

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