About the Steelcase V2 Leap Chair
The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V2 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
V2 Leap – Other Variations Available:
V2 Leap Chair Functions & Adjustments
One of the reasons we think the Steelcase Leap chair is one of the best and most comfortable office chairs ever made is because of how adjustable it is. Spending the time to properly adjust your Leap chair will not only make your chair more comfortable for you, it will also help prevent injuries from sitting without the proper ergonomic support.
How to Adjust Your Leap Chair Video:
Crandall's V2 Leap Remanufacturing Process
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new foam seat pad, new fabric (always removing the old fabric, chair back pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.
Be careful of terms like “used,” “refurbished,” or “open box” without doing your research – we’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
Our Remanufacturing Process Explainer Video:
Chair Options Explained
Chair Frame Colors:
The frame color on the Steelcase V2 Leap chair is used to describe the color of the primary plastic components on the chair (the base, back frame, back plastic, etc…) The Steelcase V2 Leap Chair comes in 4 Unique Frame Colors:
- Platinum Frame (Current Product)
- Black Frame (View Black Frame V2 Leap Here)
- Polished Aluminum Frame (View Polished Frame V2 Leap Here)
- Midnight Frame (View Midnight Frame V2 Leap Here)
New Seat Pad:
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.
Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A.!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Seat Pad (Never Sat In)
- +3/4″ of Additional Thickness
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
Leap Adjustable Lumbar:
The Steelcase Leap comes with an optional additional lumbar support, which is a plastic pad that slides between the chair frame and the padded back to provide additional lumbar support that can be adjusted up and down. We include this in our base price on our Leap chairs, as it’s a simple part to remove or re-install if you don’t want it. The video below outlines the removal / re-installation of this lumbar pad:
65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.
Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.
We recommend hard floor casters for the following floors:
- Wood / Hardwood Floors
- Concrete / Epoxy
- Laminate
- Tile
- Chair Floor Mats
Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2″.
Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.
Every Crandall Office Remanufactured Steelcase V2 Leap comes standard with a heavy duty gas cylinder rated at 400lbs.
If you need a taller seat height on your chair, we also offer a extended height (stool height) cylinder. Our stool kit includes the same extended height stool cylinder, but also includes a foot ring to rest your feet on when sitting higher up in the air.
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
AVAILABILITY NOTE: Due to high demand and supply chain issues, we are experiencing some shortages on certain BioKnit colors. We are working as hard as we can to get all colors back in stock as quickly as possible, but you may see some color options unavailable for a short time.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
Standard Fabric – Guilford of Maine Open House
- Guilford of Maine’s Open House Line of Fabric
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Recycled Polyester
- 65% Pre-Consumer Recycled
- 35% Post-Consumer Recycled
- 12 Color Choices Always in Stock
Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup. May also be disinfected with hydrogen peroxide, alcohol, and quaternary ammonium (quat) based cleaners.
3D Mesh Fabric (Exclusive to Crandall Office)
Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!
- Softer & More Breathable Than Standard Fabrics
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 5 Color Choices Always in Stock
- Made in the USA
Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup.
Vinyl Upholstery Options
Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- 7 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409® or Tannery Car Care Cleaner®, wiping with a soft cloth, and then rinse with clean water.
Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- Ink / Denim Dye Cleanable
- Bleach Cleanable
- 6 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409®, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.
Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.
V2 Leap Shipping / Chair Assembly
Shipping:
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility. Transit times will vary depending on ship-to location. You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V2 Leap Assembly Instructional Video:
Chair Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled. We provide printed assembly instructions with every chair and have a re-assembly video you can watch here.
Steelcase V2 Leap Assembly Instructions Document:
V2 Leap Warranty / Return Policy
Remanufactured Steelcase V2 Leap 12 Year Warranty:
All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.
In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Remanufactured Steelcase V2 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Got Questions?
Feel free to reach out to us via chat (bottom right hand corner of your screen), or click here to contact us.
Nicholas Majcher (verified owner) –
Wife needed a new chair, wanted to get the best for a decent price, Crandall helped me with that
James R. (verified owner) –
Looks and feels like a new chair.
Austin (verified owner) –
Had a few knicks and scratches but overall great quality for the price. I’m loving my Steelcase Leap.
Travis (verified owner) –
So far, so good, after using the Crandall Office Furniture remanufactured Steelcase Leap v2 for one week. Went to this chair after wearing out the seat pad of a HON Ignition chair from 2 years of 40+ hours a week working from home, and getting some lower back pain as a result of the worn seat pad. The HON Ignition has been rated as New York Times’ Wirecutter best budget office chair for the past few years, but I guess even the top budget chair can’t work full-time hours. Thus, I had to step up to a true professional-class chair like a Steelcase. Glad that I was able to find Crandall, to get a remanufactured Steelcase at about half the price of a new.
After about a week, glad I have this Leap v2. I ordered the option with the new back pad foam. Sitting in it feels great, functions just like the chair I had in the office, which I am pretty sure was some model of Steelcase. Most importantly, my back feels fine after sitting in this chair after a full 8+ hour workday. We will see if the seat pad on this Crandall remanufactured Leap v2 lasts longer than my HON Ignition does. I am sure it will, based on the mass of reviews I am seeing for these Crandall Leap v2 chairs, and the Crandall 12-year warranty on their chairs.
I wish I had just spent the $600 on this Crandall remanufactured Leap v2 earlier, 2 years ago, before I spent $300 on the HON Ignition (I think the HON is going for about $400 in 2023). That would have been $300 saved, and would still probably have a chair that would last at least another 10 years.
One more note – I read and viewed a lot of reviews for Crandall chairs before I purchased. Some pointed out the problem of getting a Leap v2 with a top-activated gas cylinder release vs. getting a side-activated gas cylinder release. Such reviews say setting up the chair can be kind of tricky. I received a top-release gas cylinder version. It was not a big deal to me – I did need to get out my toolbox to get a hex wrench/driver to make the gas release adjustment, as noted on Crandall’s provided instructions. I would say setting up the side seat glides was a lot more trickier than the top-activated gas cylinder adjustment. All in all, it took about 15-20 minutes for me to assemble the chair, and I wouldn’t say any of the assembly was particularly problematic. I would say if you’re comfortable assembling IKEA furniture, and have a basic toolkit with an 1/8 inch hex wrench, then assembling this chair should be no problem – probably even easier than assembling IKEA furniture; but if you’re a smaller person, then you might need help due to the weight/bulkiness of some of the chair parts.
As for appearance, it’s fine. If you want a shining perfect chair out of the box, you might get luck of the draw, and get a Crandall Leap v2 that was rebuilt from a barely-used chair. I didn’t – I can see some barely noticeable oxidation under some parts of the chair, and a few slight dings and scratches throughout, again not immediately noticeable. Functionally, I would say it’s perfect. Perfect function is all I was looking for, considering the Crandall Leap v2 is about half the price of a factory-new Steelcase Leap. The new seat and back foam, the new upholstered cloth, and the new armrest pads are the most noticeable visible parts of the chair, and those are brand-spanking new.
As I said, we’ll see if this Crandall remanufactured Leap v2 lasts for years. I’ve only had it for a week. However, so far so good, and with the 12-year warranty and plenty of positive reviews out there on the Internet, I am confident that the Crandall Leap v2 will last, and is more than worth every penny paid for it. Even if it only lasts half the 12-year warranty life, I would still consider it a good value, compared to my HON Ignition, which by all accounts is one of the best of the budget chairs out there. Further, it looks like vital replacement parts for the Leap v2 can be ordered from Crandall for reasonable prices, as well as reasonably-priced chair re-padding/upholstery services, so I feel I can stretch the life of this chair out even further if necessary, past its 12-year warranty life.
Anshul (verified owner) –
Anonymous (verified owner) –
Overall a comfortable chair. The gas cylinder was a little finicky to get assembled and working correctly. And the chair creaks a bit when reclining. Aside from those minor issues it’s been a great chair so far in the small amount of time I’ve used it.
Phillip Villagomez (verified owner) –
Michelle (verified owner) –
Awesome refurbished chair! A few scuff marks at the base but other than that feels like a brand new chair. I have a new leap v2 at work and this is definitely comparable and even better with the extra paddings. Assembly was a bit more involved with the top activated cylinder but was able to figure it out. Just make sure to have the proper Allen wrench to tighten or loosen the cylinder and a 12″ screw driver or long tool to take off the seat if you accidentally loosened it too much like me, and had already attached the seat… Definitely test the seat before gliding on the seat on. But other than that I am happy with my purchase.
Daniel (verified owner) –
Very comfy and smooth mechanism!
Zach (verified owner) –
Setting the chair up was more challenging than I expected (make sure to have a 8” flat head screw driver on hand) but after watching Crandel’s YouTube videos I was able to set it up and adjust properly. The chair is wonderfully supportive and I’m excited to begin using it more often!
Thomas (verified owner) –
My second order from Crandall, saved quite a bit over going with new, and the cushions feel a lot better than the stock chairs do. Any issues I’ve had they always reply quickly and kindly.
Anonymous (verified owner) –
Shane T. (verified owner) –
Incredible chair! Incredible service! Happy customer!!!!
Jack (verified owner) –
Have only had the chair for a week now. I have tried many low end office chairs and usually the seat is not right. So after watching many reviews I landed on the Leap v2 with extra padding and leather seat. The seat has been comfortable and easy to clean. Kids, pets and shutting the door to eat in peace. The assembly was easy and I only used the instruction card included. The chair was put together in minutes. There were some scratches and scuffs mostly on the lower legs but nothing to have me upset or worried about. I have had a couple 8-10 hour days in the chair and have not felt like my @ got flatten by a truck. (230lbs). I even took a nap in the chair for an hour.