New Steelcase V2 Leap Seats:
One of the only complaints we’ve seen from our customers about the Steelcase Leap Chair is that the seat pad is a bit too thin, with many users experiencing discomfort and/or “bottoming out” the foam pad and feeling the plastic structure under the seat pad.
Additionally, we’ve had some customers express concern about using a seat pad that has been sat on by someone else for potentially 10+ years.
Starting in early 2020, we began offering an additional 1/2″ of foam padding as an option on the seat of our Leap chairs, and have gotten a great response!
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs moving forward. Our new seat pad is made of high quality molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort.
The result is a brand new, thicker seat on every Steelcase V2 Leap chair we sell!
- Brand New Virgin Foam Seat Pad on Every V2 Leap
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
- +3/4″ of Additional Thickness
About the Steelcase V2 Leap Chair:
The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V2 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
Every V2 Leap is fully remanufactured by Crandall Office Furniture, and includes the following:
- New Casters
- New Gas Cylinder
- New Arm Pads
- Brand New Seat Pad with +3/4″ Thickness
- New Fabric (old fabric always removed & pads sterilized – back only)
- 12 Year Warranty
V2 Leap vs. V1 Leap Highback:
If you’re looking for a slightly cheaper alternative to the V2 Leap, the V1 Leap Highback is a great choice! You can watch our comparison video below.
Purchase your V1 Leah Highback Here: https://www.crandalloffice.com/shop/chairs/steelcase/462-leap-v1/remanufactured-steelcase-462-leap-v1-office-chair-highback/
Steelcase V2 Leap Chair Features:
One of the reasons we think the Steelcase Leap chair (both Version 1 and Version 2) is one of the best and most comfortable office chairs ever made is because of how adjustable it is. Spending the time to properly adjust your Leap chair will not only make your chair more comfortable for you, it will also help prevent injuries from sitting without the proper ergonomic support.
V2 Leap Features & How to Adjust Your Chair Video:
Listed below are some of the features of the Steelcase V2 Leap:
- Seat Height Adjustment
- Seat Depth / Seat Slider Adjustment
- 4D Adjustable Arms
- 5-Setting Variable Stop Tilt Lock
- Lean Back Tension (how much force it takes to lean back in your chair)
- Lower Back Tension / Lumbar Firmness
- LiveBack Design
- Adjustable Lumbar (optional)
Steelcase V2 Leap Remanufacturing Process:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new fabric (always removing the old fabric, chair pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.
With 10,000+ chairs in stock at all times, we’re ready for orders of a single chair, to thousands at a time.
Be careful of terms like “used,” “refurbished,” or “open box” without doing your research – we’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
All Crandall Office Furniture Remanufactured Steelcase V2 Leap Chairs come with the following:
- New Casters
- New Gas Cylinder
- New Arm Pads (made in the USA)
- New Fabric or Vinyl
- Industry-Leading 12 Year Warranty
Lead Times:
- Lead time (5 chairs or less): Quick-Ship in 3 Business Days or Less
- Lead time (6-100 chairs): Made-to-Order in 5-10 Business Days or Less
- Lead time (100-1000 chairs): Made-to-Order in 10-15 Business Days or Less
- Lead times are estimates, and are based on always-in-stock black fabric and soft floor casters
- Please Click Here to Contact Us Directly to Discuss Availability, and Specific Lead Times for orders over 100 Chairs
We’ve include an infographic outlining process below, or you can click here to learn more about our office chair remanufacturing process.
About Crandall Office Furniture:
Our Remanufacturing Process Explainer Video:

Remanufactured Steelcase V2 Leap Fabric Upholstery Options:
Every chair we remanufacture gets the old fabric removed, chair pads are sterilized with high temperature steam, and new fabric is applied to-order. Below are our standard upholstery options for our Remanufactured Steelcase V2 Leap Chairs.
Standard Fabric:
- 11 Color Choices Always in Stock
- Guilford of Maine – Open House Fabric Line
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
Custom Fabric:
- Always custom made to-order
- State of the Art Dye Sublimation Technology
- 27 Standard Designs Available
- Guilford of Maine – Open House Fabric
- Rated at 250,000 Double Rubs
- Colors Passed Independent Wear & UV Testing
- Click Here for More Information on our Custom Fabric V2 Leap Chairs
3D Mesh Fabric Options:
Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!
- Only Available on Chair Back
- Currently Offered in 5 Colors
- Rated at 120,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Softer & More Breathable Than Standard Fabrics
- 100% Polyester





3D Mesh Fabric Closeup Pictures:
Remanufactured Steelcase V2 Leap Vinyl Options:
Standard Vinyl:
- 7 Color Choices Always in Stock
- Burch Fabrics – Allante Vinyl Line (6 colors) – Rated at 100,000 Double Rubs
- Burch Fabrics – Vintage Vinyl Line (Vintage – English Toffee Only) – Rated at 50,000 Double Rubs
- Anti-Bacterial / Anti-Microbial / Mildew Resistant / Sulfide Stain Resistant
Bleach Cleanable Vinyl:
- 6 Color Choices Always in Stock
- Burch Fabrics – Fortress Vinyl Line – Rated at 100,000 Double Rubs
- Bleach Cleanable (90% Water : 10% Bleach Ratio)
- Ink Cleanable / Anti-Bacterial / Anti-Microbial / Sulfide Stain Resistant












Remanufactured Steelcase V2 Leap Caster Options:
Every chair gets brand new casters included – we offer several different sizes and options to choose from.
65mm Soft Floor (Carpet)
Included
- 65mm (2.5 inch) Diameter
- Great for Low-Pile / Dense Carpets
- Good on Medium Depth Carpets
- Rated at 550lbs Per Set of 5
65mm Hard Floor
+$10
- 65mm (2.5 inch) Diameter
- Great for Hard Surfaces
- Protects Hard Surfaces from Scratches
- Rated at 550lbs Per Set of 5
75mm Soft Floor (Carpet)
+$15
- 75mm (3 inch) Diameter
- Great for Medium / Deep Carpets
- Improved Rolling Smoothness
- Rated at 605lbs Per Set of 5
75mm Hard Floor
+$25
- 75mm (3 inch) Diameter
- Great for Hard Surfaces
- Improved Rolling Smoothness
- Rated at 605lbs Per Set of 5
Roller Blade Style Casters
+$49
- 75mm (3 inch) Diameter
- Soft PVC Tread Great for Hard Surfaces or Carpet
- Best Rolling Smoothness
- Rated at 660lbs Per Set of 5
65mm (2.5 inch) vs. 75mm (3 inch) Casters:
65mm (2.5 inch) casters are the standard OEM size caster. Due to their size, they work great on low-pile or dense carpets, and operate best with loads of 200lbs or less. Above that weight you will begin to experience a decline in rolling smoothness.
vs.
The larger 75mm (3 inch) casters are oversized casters. Due to their size, the 75mm caster offers a very fluid rolling experience (especially hard floor 75mm casters on a hard surface). These casters also excel in deep carpets, and uneven or rough surfaces. 75mm casters are also great for larger / big and tall users, as they will roll much more smoothly under stress, and also give you an additional bit of height to your chair.
Roller Blade Casters:
Roller blade style casters are most similar to the hard floor style casters we discussed above, and are the larger 75mm size. Due to their construction, they actually give a bit more height to your chair than our 75mm casters. They have a soft treat that is ideal for harder surfaces, but also rolls well on carpet. These roller blade style casters improve rolling smoothness beyond the twin wheel casters, will help protect your floor, and will significantly decrease rolling noise on hard surfaces. These casters also have the advantage of looking much more modern, and stylish than a standard caster.
Roller Blade Casters are Best For:
- The Smoothest Rolling Experience
- Lowest Amount of Rolling Noise
- Hard Surfaces
- Larger / Heavier Individuals
- Deep Carpet Floors
- Uneven or Rough Surfaces
- Those Needing Extra Height in their Chair (slightly more than 75mm twin-wheel)
- Those Looking for a More Modern Look
Soft Floor (Carpet) vs Hard Floor Casters:
Soft floor casters are constructed of a hard plastic and are designed to work best on carpeted floors. Soft floor casters are the default standard caster that most chairs come with, and are much more common to come across.
vs.
Hard floor casters are constructed of hard plastic, but also have a soft rubber or polyurethane coating on the outside of the wheels. Because the floor itself is hard, a soft coating on the caster provides additional grip (similar to the tread on a tire) and rolling smoothness needed for your chair to roll properly.
This soft coating also doubles as a protective material that helps defend your flooring from dings and scratches. When hard plastic carpet casters are used on hard floors with no protection, it’s not uncommon for there to be wear marks, scratches, and damage to the floor itself.
In addition to protecting your floor, you will also notice a significant decrease in rolling noise on hard surfaces when using hard floor casters.
There is also a safety aspect to this soft coating, as soft floor casters tend to slide a bit unpredictably on hard surfaces, and can easily roll further than expected. This can cause issues when sitting down in, or getting up from your office chair.
Ideal For Flooring Types:
- Wood / Hardwood Floors
- Concrete
- Laminate
- Epoxy
- Tile
- Chair Floor Mats
Remanufactured Steelcase V2 Leap Gas Cylinder Options:
Standard
Included
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~16.5″ Low
- ~21.5″ High
- Best for people under 225lbs
Heavy Duty
+$19
- Made to exceed OEM specs
- Standard height chair cylinder
- Thicker Walls & Seals
- Seat Height (with 65mm casters)
- ~16.5″ Low
- ~21.5″ High
- Best for people over 225lbs
8″ Stool Cylinder
+$29
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
- Best for people under 225lbs
Stool Kit
+$59
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
- Best for people under 225lbs
- Also Includes 20″ Chrome Foot Ring
Remanufactured Steelcase V2 Leap 12 Year Warranty:
All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 6 years. In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Remanufactured Steelcase V2 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Shipping & Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled to keep shipping costs as low as possible. We provide assembly instructions with every chair and have a re-assembly video you can watch here.
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility, transit times will vary depending on ship-to location.
You will receive tracking information via email when your order has shipped.
Jim A (verified owner) –
Perfect chair choice! Perfect vendor choice!
The chair is comfortable, adjustable in every way desired, very sturdy and I’m sure will provide many years of service. It was shipped and received extremely quickly. It looks brand new! Assembly was a breeze. Make sure the cylinder “tab” (on top) is facing the height adjustment lever. If you have trouble figuring out the glides… They’re labeled “L” and “R”. These identify the position as you sit in the chair. The “bumpy” portion goes toward the back and the “bumps” contour to the seat framing. It took me a minute to figure that out :-). Customer service was very responsive (I ordered the wrong fabric color – noticed it in the order summary) VERY SATISFIED, WOULD/WILL DEFINITELY BUY FROM CRANDALL AGAIN!
Alex Henry (verified owner) –
The chair is in great condition, I would not have known it wasn’t brand new. The Steelcase chairs have a great way of moving with your body. The flexible seat at the knee and flexible top back make the chair feel very natural. With the included 12 year warranty, it’s an easy decision to pay 50% of retail and get a remanufactured chair from Crandall.
On top of the great product, customer service has been fantastic. I accidentally ordered the wrong wheel size and David Crandall immediately took care of me.
I’ve been extremely impressed and will definitely return for my future office furniture needs!
Chris (verified owner) –
David did a great job directing me towards all the different options I wanted for the Leap V2 office chair. The vinyl color looks so good in my room and it really makes me smile looking at it. I had a rough delivery, but Josh was really helpful correcting any issues with the damage on the chair. Kudos to everyone involved.
Chris Z. (verified owner) –
Highly recommend the remanufactured Leap v2 chair from Crandall. I previously used a Leap v2 at an old job and wanted one for my home office, but for someone who only plans to work from home once a week, the +$1,000 price tag on a new one is hard to stomach. Local second hand stores near me only had beat up Steelcase options, and those were still around $300. After spending weeks online debating my options, I found Crandall’s site, and I couldn’t be happier with my decision.
I ordered on a Saturday, it was shipped Monday, and I was sitting in it on Wednesday. Easy to put together and in excellent shape. A few minor scuffs on the plastic are the only giveaway that it is not brand new (and they are barely visible).
My wife and I are both working from home right now due to the coronavirus, and we fight over who gets to sit in the chair at any given moment. I have already told her that we are buying another one when we move to a bigger place. Thanks to David and team!
Benson (verified owner) –
I love this chair, nice, compact and comfortable. The only issue is the lower back firmness control is very minimal but regardless I would recommend this chair to others.
Anonymous (verified owner) –
Same quality as new, fast shipping, great pricing, and awesome support. Will recommend.
Ed V. (verified owner) –
Awesome chair and super happy with the buying experience! David was extremely helpful! Would totally recommend!
Drew –
I’ve been sitting in it while I’ve been at my computer for about 24 hours now, and i can already tell a noticeable difference. My back doesn’t have the slight soreness it usually does by lunch time.
It got here quick – I ordered Thursday evening and it arrived yesterday. I’m sure it would be quicker, but they are surely swarmed with orders right now.
Unpackaging it was easy enough. It was in a big box marked with a 56lb weight, and the chair was in several different pieces. It also included a nice leather coaster with the company’s logo engraved on it and a notepad, along with a business card with a promo code hand-signed by who appears to be the owner… nice touch.
I started to go assemble it, and according to the instructions I was missing a piece. I used the chat function on their site and got an immediate reply from one of the co-owners and it turned out they had sent the instructions for a v1 instead of a v2 by mistake. Somewhat of an inconvenience, but again they replied immediately and sent me the proper instructions through the chat.
The customization options for the chair aren’t in line with something like the $1800 HM Embody I have sat in before, but there’s still plenty of options. I don’t find myself missing anything really from this perspective.
The biggest difference I can tell between this chair and HM’s is it moves with you. The HM chairs seem meant to be customized to have you sit perfectly still with great posture, but this chair supports you where you need it and flexes with you when you adjust yourself in the chair. It’s a hard feeling to describe, but if you look at the design of the chair and compare it to others, you might be able to tell what I’m talking about.
There are a few scuffs on the plastic that are due to it being a remanufactured product, but there’s no damage that I would consider a dealbreaker. In fact, aside from these few scuffs that you can’t see without looking for them, it is indistinguishable from what I would expect a new chair to look like.
The value you’re getting from this is astounding. I’m absolutely willing to trade a couple of scuffs on plastic for a 60%+ discount from retail for what is essentially the exact same thing, and support a green initiative all at the same time.
Thanks for doing what you do!
Dana (verified owner) –
Can’t say enough positive things about the purchase. Now I can work from home in comfort (constrained by covid-19). Immediate answers to my questions via website chat, fast delivery (at my door within 4 days), chair arrived essentially brand new and indistinguishable from new steelcase chairs I have sat in at the office for over ten years (and I’m a fairly picky person). Highly recommend.
John –
Ordered my chair a few days ago, it shipped the same day and is already here. Had a few questions before I bought and was able to get very quick responses on the chat. Seems like a great business, and the chair I received is like new, couldn’t ask for more. A+
Benjamin Phipps (verified owner) –
Your chairs arrived in perfect condition, assembled quickly and easily. Your instruction sheet is EXCELLENT and so is your packaging. These chairs are beautiful, really do look like new ones because your crew tended to every detail (and my last set of Leap chairs actually were brand new). I have already started telling my family and friends to order from Crandall whenever they need office chairs. It doesn’t get any better than this!
-Ben from NC
Jonathan (verified owner) –
I am thrilled with the entire experience of purchasing the Leapv2 from Crandall Office Furniture. I undertook exceptional research on used and remanufactured SteelCase furniture and was a bit concerned about where to go. After a text exchange with David, I was inspired to make the purchase. The entire experience: from answering my initial questions to the ordering process, to the chair itself – fully met/exceeded my expectations. I’d highly recommend Crandall to anyone looking for a quality office chair.
David Crandall (store manager) –
Thank you, Jonathan! It was a pleasure working with you, and we are happy that you love your chair! Don’t ever hesitate to reach out if there is anything we can do to help in the future!!
Michael Clayton (verified owner) –
The chair arrived in good shape and on time. Assembly was easy, except for the part about sliding the seat onto the frame. No big deal, as the chair was in use within an hour or so. Has been so comfortable, I can’t believe it! Thanks for a great product.
David Crandall (store manager) –
Thank you for the review, Michael! Glad the chair is working well for you!
Brian –
Chair was as described and arrived quickly. Shipped day after submitting my order. Chair is very comfortable and clean.
David Crandall (store manager) –
Thank you for your kind words, Brian! Glad you like your chair! Let us know if there’s ever anything we can do to help in the future!
Robert –
The chair I received looks like it’s brand new and came well packaged and was easy to quickly put together. The chair itself seems incredibly well made; I’ve heard good things about the Leap chair, but have never owned any Steelcase chairs before. Back pad seems a little thin, but still very comfortable and the lower back support is best I’ve ever had. Very pleased with my purchase, even came with a free coaster! Would recommend highly.
David Crandall (store manager) –
Thank you for your review, Robert! So glad you like your chair 🙂