About the Steelcase V2 Leap Chair
The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V2 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
V2 Leap – Other Variations Available:
Crandall's V2 Leap Remanufacturing Process
V2 Leap Remanufacturing Process Video:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new foam seat pad, new fabric (always removing the old fabric, chair back pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.
Be careful of terms like used, refurbished, or open box without doing your research. We’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
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Our Remanufacturing Process Explainer Video:
V2 Leap Chair Functions & Adjustments
One of the reasons we think the Steelcase Leap chair is one of the best and most comfortable office chairs ever made is because of how adjustable it is. Spending the time to properly adjust your Leap chair will not only make your chair more comfortable for you, it will also help prevent injuries from sitting without the proper ergonomic support.
How to Adjust Your Leap Chair Video:
Chair Options Explained
Chair Frame Colors:
The frame color on the Steelcase V2 Leap chair is used to describe the color of the primary plastic components on the chair (the base, back frame, back plastic, etc…) The Steelcase V2 Leap Chair comes in 4 Unique Frame Colors:
- Black Frame (Current Product)
- Platinum Frame (View Platinum Frame V2 Leap Here)
- Polished Aluminum Frame (View Polished Frame V2 Leap Here)
- Midnight Frame (View Midnight Frame V2 Leap Here)
New Seat Pad:
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.
Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A. and the original foam pad is sent to our foam supplier to be recycled! Win-Win-Win!!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Seat Pad (Never Sat In)
- +3/4″ of Additional Thickness
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
New Back Pad:
We’re excited to announce that we are now offering a brand new thicker molded foam back pad on all of our Steelcase V2 Leap Chairs as well!
Our new thicker back pad is made of high density molded foam, which is slightly different than the dye-cut sheet foam that the OEM V2 Leap back pad uses. It’s much more similar to the back pad on the Steelcase V1 Leap Highback model, which also uses a thicker molded foam back pad. Best of all, just like new seat pad, our new back pad is made right here in the U.S.A. and the original foam pad is sent to our foam supplier to be recycled! Win-Win-Win!!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Back Pad (Never Sat In)
- Softer and Thicker than the Original Back Pad
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
New Thicker Foam Seat & Back Pad Video:
Leap Adjustable Lumbar:
The Steelcase Leap comes with an optional additional lumbar support, which is a plastic pad that slides between the chair frame and the padded back to provide additional lumbar support that can be adjusted up and down. We include this in our base price on our Leap chairs, as it’s a simple part to remove or re-install if you don’t want it. The video below outlines the removal / re-installation of this lumbar pad:
65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.
Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.
We recommend hard floor casters for the following floors:
- Wood / Hardwood Floors
- Concrete / Epoxy
- Laminate
- Tile
- Chair Floor Mats
Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2″.
Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.
Every Crandall Office Remanufactured Steelcase V2 Leap comes standard with a heavy duty gas cylinder rated at 400lbs.
If you need a taller seat height on your chair, we also offer a extended height (stool height) cylinder. Our stool kit includes the same extended height stool cylinder, but also includes a foot ring to rest your feet on when sitting higher up in the air.
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Guilford of Maine's Open House line of fabric has been the gold standard for 100% Polyester woven commercial grade seating fabrics, and our go-to standard upholstery fabric since we opened our doors in 2002. Chosen for it's consistent high quality, and high durability rating of 250,000 double rubs, Open House is a great standard fabric that will last.
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
3D BioKnit Color Note: The front color is the prominent color, and covers more surface area than the back color. If you are trying to match the seat to the back, the front color (listed first) will match much closer than if trying to match the back color. (example: Gunmetal/Splash will match much better with a Gunmetal Seat than a Splash Seat)
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
We are now offering full-grain leather as a premium upholstery option. We took a great deal of time to source premium leather, which only come from Europe and New Zealand cattle, and provide a luxurious soft and smooth hand feel. Our leather is ~1mm thick, and has a Wyzenbeek Abrasion Rating of 100,000 double rubs.
We cut and sew every hide to-order, by hand. Because of this, every chair will be slightly unique. We also stitch every hide on every chair to match OEM stitching patterns.
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We are also offering a limited selection of real leather with a Microfiber Suede coating. This leather is a split leather from Europe with a Microfiber Suede layer applied to it, providing an extremely unique and soft suede feel, while also providing stain resistance, UV protection, and high wear resistance. If you want a real leather with an extremely soft and durable suede-like feel, this a great option!
Texture Note: Our Micro-Suede Leather has a directionality to it - when you move your hand over the leather, it will change the look of the leather.
Ultrafabrics Brisa Vinyl has set the bar for premium grade polyurethane vinyl. The softness and hand feel of Brisa really needs to be felt to be appreciated - it is genuinely one of the softest, most comfortable materials we've ever upholstered with. What's more, it achieves this while providing one of the most breathable vinyls on the market, and maintaining an extreme Wyzenbeek Abrasion Rating of 300,000 double rubs.
For the first time ever, we are now offering a 100% Natural Wool based upholstery option. Our wool fabric has a two-tone weave that provides a very unique look. As with most natural wool products, this fabric has a more textured/course hand feel than a more traditional polyester based fabric, and is prone to a bit of natural pilling over time.
Vinyl Upholstery Options
Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- 7 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409 or Tannery Car Care Cleaner, wiping with a soft cloth, and then rinse with clean water.
Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- Ink / Denim Dye Cleanable
- Bleach Cleanable
- 6 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.
Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.
V2 Leap Shipping / Chair Assembly
Shipping:
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility. Transit times will vary depending on ship-to location. You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V2 Leap Assembly Instructional Video:
Chair Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled. We provide printed assembly instructions with every chair and have a re-assembly video you can watch here.
Steelcase V2 Leap Assembly Instructions Document:
V2 Leap Warranty / Return Policy
Remanufactured Steelcase V2 Leap 12 Year Warranty:
All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.
In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Got Questions?
Feel free to reach out to us via chat (bottom right hand corner of your screen), or click here to contact us.
Remanufactured Steelcase V2 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Robert –
The chair I received looks like it’s brand new and came well packaged and was easy to quickly put together. The chair itself seems incredibly well made; I’ve heard good things about the Leap chair, but have never owned any Steelcase chairs before. Back pad seems a little thin, but still very comfortable and the lower back support is best I’ve ever had. Very pleased with my purchase, even came with a free coaster! Would recommend highly.
David Crandall (store manager) –
Thank you for your review, Robert! So glad you like your chair 🙂
Brian –
Chair was as described and arrived quickly. Shipped day after submitting my order. Chair is very comfortable and clean.
David Crandall (store manager) –
Thank you for your kind words, Brian! Glad you like your chair! Let us know if there’s ever anything we can do to help in the future!
Michael Clayton (verified owner) –
The chair arrived in good shape and on time. Assembly was easy, except for the part about sliding the seat onto the frame. No big deal, as the chair was in use within an hour or so. Has been so comfortable, I can’t believe it! Thanks for a great product.
David Crandall (store manager) –
Thank you for the review, Michael! Glad the chair is working well for you!
Jonathan (verified owner) –
I am thrilled with the entire experience of purchasing the Leapv2 from Crandall Office Furniture. I undertook exceptional research on used and remanufactured SteelCase furniture and was a bit concerned about where to go. After a text exchange with David, I was inspired to make the purchase. The entire experience: from answering my initial questions to the ordering process, to the chair itself – fully met/exceeded my expectations. I’d highly recommend Crandall to anyone looking for a quality office chair.
David Crandall (store manager) –
Thank you, Jonathan! It was a pleasure working with you, and we are happy that you love your chair! Don’t ever hesitate to reach out if there is anything we can do to help in the future!!
Benjamin Phipps (verified owner) –
Your chairs arrived in perfect condition, assembled quickly and easily. Your instruction sheet is EXCELLENT and so is your packaging. These chairs are beautiful, really do look like new ones because your crew tended to every detail (and my last set of Leap chairs actually were brand new). I have already started telling my family and friends to order from Crandall whenever they need office chairs. It doesn’t get any better than this!
-Ben from NC
John –
Ordered my chair a few days ago, it shipped the same day and is already here. Had a few questions before I bought and was able to get very quick responses on the chat. Seems like a great business, and the chair I received is like new, couldn’t ask for more. A+
Dana (verified owner) –
Can’t say enough positive things about the purchase. Now I can work from home in comfort (constrained by covid-19). Immediate answers to my questions via website chat, fast delivery (at my door within 4 days), chair arrived essentially brand new and indistinguishable from new steelcase chairs I have sat in at the office for over ten years (and I’m a fairly picky person). Highly recommend.
Drew –
I’ve been sitting in it while I’ve been at my computer for about 24 hours now, and i can already tell a noticeable difference. My back doesn’t have the slight soreness it usually does by lunch time.
It got here quick – I ordered Thursday evening and it arrived yesterday. I’m sure it would be quicker, but they are surely swarmed with orders right now.
Unpackaging it was easy enough. It was in a big box marked with a 56lb weight, and the chair was in several different pieces. It also included a nice leather coaster with the company’s logo engraved on it and a notepad, along with a business card with a promo code hand-signed by who appears to be the owner… nice touch.
I started to go assemble it, and according to the instructions I was missing a piece. I used the chat function on their site and got an immediate reply from one of the co-owners and it turned out they had sent the instructions for a v1 instead of a v2 by mistake. Somewhat of an inconvenience, but again they replied immediately and sent me the proper instructions through the chat.
The customization options for the chair aren’t in line with something like the $1800 HM Embody I have sat in before, but there’s still plenty of options. I don’t find myself missing anything really from this perspective.
The biggest difference I can tell between this chair and HM’s is it moves with you. The HM chairs seem meant to be customized to have you sit perfectly still with great posture, but this chair supports you where you need it and flexes with you when you adjust yourself in the chair. It’s a hard feeling to describe, but if you look at the design of the chair and compare it to others, you might be able to tell what I’m talking about.
There are a few scuffs on the plastic that are due to it being a remanufactured product, but there’s no damage that I would consider a dealbreaker. In fact, aside from these few scuffs that you can’t see without looking for them, it is indistinguishable from what I would expect a new chair to look like.
The value you’re getting from this is astounding. I’m absolutely willing to trade a couple of scuffs on plastic for a 60%+ discount from retail for what is essentially the exact same thing, and support a green initiative all at the same time.
Thanks for doing what you do!
Ed V. (verified owner) –
Awesome chair and super happy with the buying experience! David was extremely helpful! Would totally recommend!
Anonymous (verified owner) –
Same quality as new, fast shipping, great pricing, and awesome support. Will recommend.
Benson (verified owner) –
I love this chair, nice, compact and comfortable. The only issue is the lower back firmness control is very minimal but regardless I would recommend this chair to others.
Chris Z. (verified owner) –
Highly recommend the remanufactured Leap v2 chair from Crandall. I previously used a Leap v2 at an old job and wanted one for my home office, but for someone who only plans to work from home once a week, the +$1,000 price tag on a new one is hard to stomach. Local second hand stores near me only had beat up Steelcase options, and those were still around $300. After spending weeks online debating my options, I found Crandall’s site, and I couldn’t be happier with my decision.
I ordered on a Saturday, it was shipped Monday, and I was sitting in it on Wednesday. Easy to put together and in excellent shape. A few minor scuffs on the plastic are the only giveaway that it is not brand new (and they are barely visible).
My wife and I are both working from home right now due to the coronavirus, and we fight over who gets to sit in the chair at any given moment. I have already told her that we are buying another one when we move to a bigger place. Thanks to David and team!
Chris (verified owner) –
David did a great job directing me towards all the different options I wanted for the Leap V2 office chair. The vinyl color looks so good in my room and it really makes me smile looking at it. I had a rough delivery, but Josh was really helpful correcting any issues with the damage on the chair. Kudos to everyone involved.
Alex Henry (verified owner) –
The chair is in great condition, I would not have known it wasn’t brand new. The Steelcase chairs have a great way of moving with your body. The flexible seat at the knee and flexible top back make the chair feel very natural. With the included 12 year warranty, it’s an easy decision to pay 50% of retail and get a remanufactured chair from Crandall.
On top of the great product, customer service has been fantastic. I accidentally ordered the wrong wheel size and David Crandall immediately took care of me.
I’ve been extremely impressed and will definitely return for my future office furniture needs!
Jim A (verified owner) –
Perfect chair choice! Perfect vendor choice!
The chair is comfortable, adjustable in every way desired, very sturdy and I’m sure will provide many years of service. It was shipped and received extremely quickly. It looks brand new! Assembly was a breeze. Make sure the cylinder “tab” (on top) is facing the height adjustment lever. If you have trouble figuring out the glides… They’re labeled “L” and “R”. These identify the position as you sit in the chair. The “bumpy” portion goes toward the back and the “bumps” contour to the seat framing. It took me a minute to figure that out :-). Customer service was very responsive (I ordered the wrong fabric color – noticed it in the order summary) VERY SATISFIED, WOULD/WILL DEFINITELY BUY FROM CRANDALL AGAIN!