Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 482 Amia
- Steelcase Fabric Line: Era
- Chair Fabric Color: 5ER9 - Era - Onyx (Black)
- Chair Frame Color: Black Frame - 6205
- Chair Base Color: Matches Frame Color
- Chair Arm Style: Height Adjustable Only
- Chair Lumbar Support: No Additional Lumbar Support
- Headrest: No Headrest
- Chair Height: Standard Chair Height
Date of Manufacture: 01/14/2022
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
Tom (verified owner) –
United States
This company has found their place in the market and excel at doing everything right. You can tell that their culture is based on the customer and attention to details. Well done and keep hiring the right people and then training them with the Crandall values.
Rating:
The Steelcase chair was rated A and in my opinion has never been used. It is exactly what I had hoped for and exceeded my expectations for quality.The packaging was excellent with no exterior/interior damage from shipping. It may be the simplest chair to assemble – EVER!
Quality:
Built like a tank and I can sit in it for hours comfortably. The “air” back is firm and stays cool. I am 5’10” and the lumbar is molded into the design in the right place for me and will flex just where needed. The casters role easily but they don’t feel like I am on ice. The seat fabric is slightly textured and does not allow me to slide around as I lean forward and back – perfect.
Comfort:
I love the tension for the recline. I was afraid I would need multiple locking positions, but this is much smoother and more intuitive. It simply stops where I want it to rather than in fixed positions. I may never buy a multi-locking back. Also, the locked position is perfect for proper posture and comfort. You don’t feel like you are being thrown out of the chair or too far back, it is “Goldilocks”. I weigh 200 lbs and the seat is very firm and some may not like it. I prefer it because the seat has a slight contour that lets feel well positioned rather than sinking into it. It took a day to give the seat a high rating and now I love it. I purchased the arm rests that only adjust up and down. The padding is excellent with perfect texture and cushion. I am sure the 4-way adjustable is great but I have no regrets and I can lift myself out of the chair with the arm rests and they provide perfect support without moving underneath me. My only wish is for an optional head rest. I rarely want one, but the option would make this a perfect chair instead of just exceptional. LOL!