Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 462 Leap V2
- Steelcase Fabric Line: Era
- Chair Fabric Color: 5ER0 - Era - Cobalt
- Chair Frame Color: Platinum Frame - 6249
- Chair Base Color: Matches Frame Color
- Chair Arm Style: 4D Arms - Fully Adjustable 4-Way Arms
- Chair Lumbar Support: Additional Lumbar Support
- Headrest: Headrest – Material Matches Seat
- Chair Height: Standard Chair Height
Date of Manufacture: 12/03/2021
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
Mark H. (verified owner) –
New York, United States
This chair is the most comfortable chair I’ve ever worked in or sat in for 10+ hours a day. I’m 6’1” and lanky at 170 lbs. Took me about half a day sitting in the chair while working from home to adjust it just right. My body feels so much better at the end of a work day. The Jury is still out on the head rest since it doesn’t move backward and sticks pretty far forward, but it is removable if needed.
I researched the perfect chair for at least a year after I switched to working from home full time. My 1 year old $185 staples mesh chair was sagging, then the cylinder stopped holding my weight, so I finally justified the expense for a top of the line chair without being able to try one first. I considered going for refurbished or used, but even at half price, that’s a large expense to take a gamble and not be able return if you don’t like it. Almost paid full price for Steelcase’s 14 day return policy, but then I found Crandall’s, and looked at the grade A factory authorized returns. A little more research, and I found that they had a great reputation that didn’t seem like fake reviews, and saw they had this essentially brand new fully loaded leap v2 chair for 25% off, plus the 14 day full return and 12 year warranty. Happy with my purchase and have no regrets. I’d be willing to consider a refurbished chair in the future now that I know their service and quality is as advertised.