Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 442 Gesture
- Steelcase Fabric Line: Cogent: Connect
- Chair Fabric Color: 5SD0 - Cogent: Connect - Royal Blue
- Chair Back Style: Gesture - Upholstered Wrap Back
- Chair Frame Color: Black Frame - 6205
- Chair Base Color: Matches Frame Color
- Chair Arm Style: Gesture Fully Adjustable 360 Arms
- Chair Lumbar Support: Additional Lumbar Support
- Headrest: Headrest – Material Matches Seat
- Chair Height: Standard Chair Height
Date of Manufacture: 03/17/2023
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
The chair came as described, but what I wasn’t expecting was that chip in the base was a chip in paint. I was under the impression that the base was white plastic like the rest of the chair, which it was black plastic panted white. The base could have used a coat of primer to help solve the issue.
Really liking the chair. Since it’s my first ergonomic chair, there was a period of about 2-3 days of adjusting and I was worried it wasn’t going to be comfortable. But I got used it and it’s one of the most comfortable chairs I’ve ever sat in. Glad I bought it.
The chair quality and customer service exceeded my expectations. I’m happy to support a business that keeps high quality furniture in service rather than a landfill, and offers affordable prices. I bought a chair for personal use but am recommending my company use this business to source all their office chairs in future.
I would leave 4.5 stars (only 4 out of 5), only because the inspector missed some deep gouges on the upper frame of the chair and not noted in the description. The chair is a very comfortable chair, nice color combination, and a good warranty. Much appreciated.
I love my chair. it’s been an adjustment trying to figure out the best settings and most ergonomic positions but now after a few weeks I can say i see a marked improvement in my back and it’s very supportive.