Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 462 Leap V2
- Steelcase Fabric Line: Cogent: Connect
- Chair Fabric Color: 5S99 - Cogent: Connect - Lipstick / Merlot
- Chair Frame Color: Black Frame - 6205
- Chair Base Color: Matches Frame Color
- Chair Arm Style: 4D Arms - Fully Adjustable 4-Way Arms
- Chair Lumbar Support: Additional Lumbar Support
- Headrest: No Headrest
- Chair Height: Standard Chair Height
Date of Manufacture: 12/05/2022
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
The chair arrived in good condition. There was some slight damage to the outer box which caused some initial concerns to the point of taking photos of the box prior to opening. The box had a cut in it so I thought the chair may have also been damaged. Upon opening it, to my surprise the chair was undamaged due to how well it was packaged. Very happy so far and much more comfortable. The chair was very well described and shows no signs of wear and tear.
Honesty, I hate this chair and regret my purchase. Coming from a chair I loved to sit in for hours but was sadly falling apart, I was excited to upgrade. It has been squeaking since I got it and I pulled it apart and sprayed it per Crandell’s video but no luck. The recline is just enough to be uncomfortable and the chair is too short for even someone of small stature.