Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade B - Return Refurbished by Crandall Office
- Brand: Steelcase
- Chair: Steelcase 435 - Series 1
- Steelcase Fabric Line: 3D Microknit, Era
- 3D Microknit Color: 5T21 - Black
- Chair Fabric Color: 5ER9 - Era - Onyx (Black)
- Chair Back Style: Series 1 - 3D Microknit
- Chair Frame Color: Seagull - 7243
- Chair Base Color: Matches Frame Color
- Chair Arm Style: Series 1 - 4-Way Adjustable Arms
- Chair Lumbar Support: Additional Lumbar Support
- Chair Height: Standard Chair Height
- Headrest: No Headrest
Date of Manufacture: 12/28/2021
Grade B Imperfections:
Scuff on Base
Note:
We mark all imperfections with small pieces of tape, which you can see in the pictures. We’ve pictured the worst imperfections in the pictures above.
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
Anonymous (verified owner) –
Virginia, United States
I highly recommend purchasing a chair from Crandall. The whole experience from research to purchase to post-sale has been awesome.
I needed a new chair to replace a 10-year old Office Max chair. My new employer provided a stipend for all new employees. While I could have used my whole budget towards a new chair, I wanted to use only a portion of it and decided on a pre-owned/factory refurbished version.
I learned about Crandall Office via Reddit, and I was impressed with their reviews and participation by the owner on a few Reddit subs. I contacted customer service 2x for opinions and received really thoughtful responses. I visited a local pre-owned office store, but I was so impressed by the photo details, service, and warranty that I purchased at Crandall.
The chair came earlier than promised and was the best packaging I have received on a large order. The only minor issue was the directions were for another chair, but they have an extensive video library to guide you. I know this chair will last a long time, but I wouldn’t hesitate to buy from Crandall again if I decide to upgrade.