Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 465 Think V2
- Steelcase Fabric Line: 3D Knit, Cogent: Connect
- 3D Knit Color: 5093 - 3D Knit - Nickel
- Chair Fabric Color: 5S24 - Cogent: Connect - Nickel
- Chair Back Style: V2 Think - 3D Mesh Back
- Chair Frame Color: Platinum Metallic - 4799
- Chair Base Color: Matches Frame Color
- Chair Arm Style: 4D Arms - Fully Adjustable 4-Way Arms
- Chair Lumbar Support: Fixed Lumbar
- Chair Height: Stool (Extended Height + Foot Ring)
Date of Manufacture: 11/23/2020
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
Andrew J. (verified owner) –
United States
A piece of the plastic seat bottom (support pan?) broke and cracked off within hours of use on day 1…It happened while sitting normally, and I weigh only 160 lbs. The chair still works, but the seat adjustment (forward/back) on one side is looser now…I expected better for such a high price. I appreciated with how quickly my order was sent, but am otherwise very disappointed. I will buy cheaper, more disposable office furniture in the future, as there is clearly little difference in quality.
David Crandall (store manager) –
Hi Andrew – please reach out to our customer service team (contact@crandalloffice.com) with some pictures and your order number – base on what you are describing, I am assuming your chair had some shipping damage that caused what you are describing, but we’d like to take a closer look – regardless this will absolutely be covered under our warranty and we’ll make sure we get you taken care of 100% 🙂