0319 – Steelcase Amia – Grade A **CLOSEOUT – NO RETURNS**

(1 customer review)


Chair Specs:

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Steelcase Authorized Factory Returns

Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.

Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.

All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.

Learn More About Our Authorized Returns Program

Date of Manufacture: 08/06/2020

Returned Chairs Grading

Understanding Steelcase Authorized Factory Returned Chair Grades

Product Type

Steelcase Authorized Factory Returned Office Chair

Return Grade

Grade A – Steelcase Authorized Factory Return




Steelcase 482 Amia

Steelcase Fabric Line


Chair Fabric Color

5H16 – Billiard – Indigo

Chair Frame Color

Merle – 6527

Chair Base Color

Matches Frame Color

Chair Arm Style

4D Arms – Fully Adjustable 4-Way Arms

Chair Lumbar Support

Additional Lumbar Support


No Headrest

Chair Height

Standard Chair Height

1 review for 0319 – Steelcase Amia – Grade A **CLOSEOUT – NO RETURNS**

  1. Donald K. (verified owner)

    Excellent quality chair, very easy to assemble, great purchase so far.

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Additional SAFR Information:

Warranty & Returns:

Steelcase Authorized Factory Return Grades Explained Video:

Closer Look - Steelcase Cogent:Connect Fabric:

Closer Look - Steelcase Era Fabric:

Comparison - Steelcase Cogent:Connect vs Era Fabrics:

Warranty & Returns:

All Steelcase Authorized Factory Return Chairs are warranted for a period of 12 years from original date of purchase.

All Steelcase Authorized Factory Return Chairs
have a 14 Day Free Return Policy.
Chairs must be returned in original box.

SAFR Frequently Asked Questions

General Information

How Old are These Chairs?

All chairs sold as an Authorized Factory Returns are less than a year old. Every chair was brand new when it was shipped to the customer, and was returned within Steelcase's 14 day return window.

Are These Chairs New / What Condition are These Chairs In?

Once received, Steelcase assesses each returned chair in-house and assigns them a grade. We then take possession of these chairs, and go through each chair here as well. Once assessed, we assign each chair a grade of A, B, or C.

Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.

Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.

Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.

How Much Do I Save?

These chairs will be listed at up to 20% off from new pricing.

Why Were These Chairs Returned?

Steelcase offers their customers a free returns policy within 14 days of purchasing a chair. The customer can return these chairs for any reason they choose. Typically the reason for return was they just didn't like the chair or no longer wanted it. Any chairs that were returned due to mechanical issues or damage are not part of this program.

Can I Customize These Chairs or Select Different Fabrics?

Unfortunately the chairs in this outlet store are not available for customization at this time. If you wish to customize one of these returned chairs, you can select that you'd like a returned / less than a year old chair as an option on most of Crandall Office Furniture's remanufactured chairs, and then customize from there.

Can I See Pictures of The Actual Chair I'm Buying?

Yes. We assign every chair a number and will be photographing each chair individually. You will see this number displayed above each chair to be sure it's the exact chair you will be purchasing.

Are You Steelcase or a Steelcase Dealer?

For the purposes of selling these returned chairs, Crandall Office Furniture has been labeled as an Independent Authorized Value-Added Reseller of Factory Authorized Returned Goods by Steelcase. Beyond that, we are not a Steelcase dealer, nor directly affiliated with Steelcase.

How Often Are New Chairs Added?

We will be adding new chairs as they become available to us. In the future we plan to set a specific day of the week that new chairs will be released.

How Can I Be Notified when New Chairs are Added?

We will be making posts on our Instagram (Crandall Office Instagram Page Link) and Facebook (Crandall Office Furniture Facebook Page Link) pages when new chairs are listed using the #SAFR. Follow us on one of both of these platforms to be notified when we post new chairs for sale.

Shipping / Warranty / Returns

Do These Chairs Ship Fully Assembled?

No, we disassemble the Steelcase Authorized Factory Return chairs and ship them in the same packaging as our remanufactured chairs.

How Fast Will These Chairs Ship?

These chairs should be shipping in 1-2 business days after the order is placed.

Do These Chairs Come With Have a Warranty?

Yes, all Steelcase chairs (including Steelcase Factory Authorized Returns) sold by Crandall Office Furniture carry our 12 Year Warranty, which covers the entire chair and is the same warranty as we've held for many years on our remanufactured chairs. This warranty is held by Crandall Office Furniture, not by Steelcase.

What's the Return Policy?

Grade A Steelcase Authorized Factory Returns, and Grade B Returns Refurbished by Crandall Office will carry the same 14 day return policy as Steelcase. Any chairs fully remanufactured by Crandall Office Furniture will still carry our 30 day return policy.

Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).

Chairs with significant visible wear or damage, will incur a 15% restocking fee.

  1. Al (verified owner)

    I was hesitant to spend this kind of money on a chair. Crandall made this easy. I got my chair quickly. Instructions to put it together were simple. My chair is beautiful, comfortable, and ergonomic. So glad I found Crandall.

    4702 - Steelcase V2 Leap - Grade A4702 – Steelcase V2 Leap – Grade A

  2. Ryan (verified owner)

    The chair arrived as pictured and described. It shipped quick and was packaged nice. If I need another Steelcase chair would buy from them because is basicaly new at a big discount.

    4681 - Steelcase Gesture with Headrest - Grade A4681 – Steelcase Gesture with Headrest – Grade A

  3. Garrison Grogan (verified owner)

    Slight cosmetic issue with a piece of plastic on the bottom the chair missing but it was in the box.

    4396 - Steelcase Gesture with Headrest - Grade B4396 – Steelcase Gesture with Headrest – Grade B

  4. Jackson B. (verified owner)

    Easily the most comfortable more chair I’ve ever sat in after adjusting and in great shape. Ordered on a Friday and received it the following Wednesday. Overall extremely happy with the product and overall experience.

    4798 - Steelcase Gesture with Headrest - Grade B4798 – Steelcase Gesture with Headrest – Grade B

  5. Anonymous (verified owner)

    Arrived in perfect condition, chair exactly as described. Thank you!

    4659 - Steelcase Gesture with Headrest - Grade A4659 – Steelcase Gesture with Headrest – Grade A

Caster / Wheel Options:

Crandall Office Furniture Office Chair Caster Options 2021

65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.

Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.

We recommend hard floor casters for the following floors:

  • Wood / Hardwood Floors
  • Concrete / Epoxy
  • Laminate
  • Tile
  • Chair Floor Mats

Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2".

Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.