Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 465 Think V2
- Steelcase Fabric Line: 3D Knit, Cogent: Connect
- 3D Knit Color: 5092 - 3D Knit - Graphite
- Chair Fabric Color: 5S25 - Cogent: Connect - Graphite
- Chair Back Style: V2 Think - 3D Mesh Back
- Chair Frame Color: Seagull - 7243
- Chair Base Color: Matches Frame Color
- Chair Arm Style: 4D Arms - Fully Adjustable 4-Way Arms
- Chair Lumbar Support: Additional Lumbar Support
- Chair Height: Standard Chair Height
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
John H. (verified owner) –
United States
I received my Steelcase Think V2 office chair about a week ago and I am satisfied beyond measure. I purchased through the Crandall return program that they have established with Steelcase and I chose a Think V2 in “A” or like new condition. The chair arrived in very secure packaging and it wasn’t like new it was brand new without a single blemish. The chair was easy to set-up, intuitive, and original, well documented and easy to follow instructions were provided. Set-up was less than five minutes. I have been sitting in the chair now for over a week and I am glad I chose this over any other alternative like the aeron series. The chair fits my 6’1”, 270 lb. frame perfectly and provides an amazing ergonomic alignment that I have never experienced in a chair before. It is very comfortable, restorative, and relaxing to sit in. The fully adjustable armrests are a plus and I would highly recommend them. Initially I ordered a classic Aeron B chair from Crandall though after a little more review, post the purchase, I decided to cancel thinking the chair was not suitable to my frame. I received a full refund in less than eight hours from the time of cancellation late in the evening and noted the credit in the morning on the next business day. WOW, who does that – yep, Crandall does! I am a very detailed person and did quite a bit of due diligence before I decided on Crandall. What sold me? First their reviews were off the charts. They are family oriented, employee centric and have deep local roots. Lastly dogs, yes dogs, beautiful four legged crumb snatchers fully incorporated into their corporate ethos that more than anything else told me the type of folks they were. Love of family, love of work, love of community and love of dogs. Y’all have my business forever