About the Steelcase V2 Leap Chair
The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V2 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
V2 Leap – Other Variations Available:
Crandall's V2 Leap Remanufacturing Process
V2 Leap Remanufacturing Process Video:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new foam seat pad, new fabric (always removing the old fabric, chair back pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.
Be careful of terms like used, refurbished, or open box without doing your research. We’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
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Our Remanufacturing Process Explainer Video:
V2 Leap Chair Functions & Adjustments
One of the reasons we think the Steelcase Leap chair is one of the best and most comfortable office chairs ever made is because of how adjustable it is. Spending the time to properly adjust your Leap chair will not only make your chair more comfortable for you, it will also help prevent injuries from sitting without the proper ergonomic support.
How to Adjust Your Leap Chair Video:
Chair Options Explained
Chair Frame Colors:
The frame color on the Steelcase V2 Leap chair is used to describe the color of the primary plastic components on the chair (the base, back frame, back plastic, etc…) The Steelcase V2 Leap Chair comes in 4 Unique Frame Colors:
- Black Frame (Current Product)
- Platinum Frame (View Platinum Frame V2 Leap Here)
- Polished Aluminum Frame (View Polished Frame V2 Leap Here)
- Midnight Frame (View Midnight Frame V2 Leap Here)
New Seat Pad:
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.
Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A. and the original foam pad is sent to our foam supplier to be recycled! Win-Win-Win!!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Seat Pad (Never Sat In)
- +3/4″ of Additional Thickness
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
New Back Pad:
We’re excited to announce that we are now offering a brand new thicker molded foam back pad on all of our Steelcase V2 Leap Chairs as well!
Our new thicker back pad is made of high density molded foam, which is slightly different than the dye-cut sheet foam that the OEM V2 Leap back pad uses. It’s much more similar to the back pad on the Steelcase V1 Leap Highback model, which also uses a thicker molded foam back pad. Best of all, just like new seat pad, our new back pad is made right here in the U.S.A. and the original foam pad is sent to our foam supplier to be recycled! Win-Win-Win!!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Back Pad (Never Sat In)
- Softer and Thicker than the Original Back Pad
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
New Thicker Foam Seat & Back Pad Video:
Leap Adjustable Lumbar:
The Steelcase Leap comes with an optional additional lumbar support, which is a plastic pad that slides between the chair frame and the padded back to provide additional lumbar support that can be adjusted up and down. We include this in our base price on our Leap chairs, as it’s a simple part to remove or re-install if you don’t want it. The video below outlines the removal / re-installation of this lumbar pad:
65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.
Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.
We recommend hard floor casters for the following floors:
- Wood / Hardwood Floors
- Concrete / Epoxy
- Laminate
- Tile
- Chair Floor Mats
Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2″.
Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.
Every Crandall Office Remanufactured Steelcase V2 Leap comes standard with a heavy duty gas cylinder rated at 400lbs.
If you need a taller seat height on your chair, we also offer a extended height (stool height) cylinder. Our stool kit includes the same extended height stool cylinder, but also includes a foot ring to rest your feet on when sitting higher up in the air.
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Guilford of Maine's Open House line of fabric has been the gold standard for 100% Polyester woven commercial grade seating fabrics, and our go-to standard upholstery fabric since we opened our doors in 2002. Chosen for it's consistent high quality, and high durability rating of 250,000 double rubs, Open House is a great standard fabric that will last.
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
3D BioKnit Color Note: The front color is the prominent color, and covers more surface area than the back color. If you are trying to match the seat to the back, the front color (listed first) will match much closer than if trying to match the back color. (example: Gunmetal/Splash will match much better with a Gunmetal Seat than a Splash Seat)
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
We are now offering full-grain leather as a premium upholstery option. We took a great deal of time to source premium leather, which only come from Europe and New Zealand cattle, and provide a luxurious soft and smooth hand feel. Our leather is ~1mm thick, and has a Wyzenbeek Abrasion Rating of 100,000 double rubs.
We cut and sew every hide to-order, by hand. Because of this, every chair will be slightly unique. We also stitch every hide on every chair to match OEM stitching patterns.
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We are also offering a limited selection of real leather with a Microfiber Suede coating. This leather is a split leather from Europe with a Microfiber Suede layer applied to it, providing an extremely unique and soft suede feel, while also providing stain resistance, UV protection, and high wear resistance. If you want a real leather with an extremely soft and durable suede-like feel, this a great option!
Texture Note: Our Micro-Suede Leather has a directionality to it - when you move your hand over the leather, it will change the look of the leather.
Ultrafabrics Brisa Vinyl has set the bar for premium grade polyurethane vinyl. The softness and hand feel of Brisa really needs to be felt to be appreciated - it is genuinely one of the softest, most comfortable materials we've ever upholstered with. What's more, it achieves this while providing one of the most breathable vinyls on the market, and maintaining an extreme Wyzenbeek Abrasion Rating of 300,000 double rubs.
For the first time ever, we are now offering a 100% Natural Wool based upholstery option. Our wool fabric has a two-tone weave that provides a very unique look. As with most natural wool products, this fabric has a more textured/course hand feel than a more traditional polyester based fabric, and is prone to a bit of natural pilling over time.
Vinyl Upholstery Options
Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- 7 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409 or Tannery Car Care Cleaner, wiping with a soft cloth, and then rinse with clean water.
Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- Ink / Denim Dye Cleanable
- Bleach Cleanable
- 6 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.
Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.
V2 Leap Shipping / Chair Assembly
Shipping:
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility. Transit times will vary depending on ship-to location. You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V2 Leap Assembly Instructional Video:
Chair Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled. We provide printed assembly instructions with every chair and have a re-assembly video you can watch here.
Steelcase V2 Leap Assembly Instructions Document:
V2 Leap Warranty / Return Policy
Remanufactured Steelcase V2 Leap 12 Year Warranty:
All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.
In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Got Questions?
Feel free to reach out to us via chat (bottom right hand corner of your screen), or click here to contact us.
Remanufactured Steelcase V2 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Jonathan (verified owner) –
Great comfortable chair! Quick shipping as well.
Tony C. (verified owner) –
Amazing quality. The Leap V2 chair arrived looking brand new. So happy to have this chair at half the price of new.
David W. (verified owner) –
Love my chair. So glad I used Crandall. Just what I was hoping for.
Thanks.
Connor (verified owner) –
Really blew my expectation out of the water. The scuffs and marks from it being used are overshadowed by the quality of repairs to make it look and feel new.
Tom Anderson (verified owner) –
I loved how much information was available on the website prior to purchase. The order process was quick, painless, and easy. At the time of order, I was told the chair would ship on or after June 12, but it came over a week before that. I was pleasantly surprised by that. The chair has been great so far. I wouldn’t hesitate to shop Crandall again!
Brad (verified owner) –
The chair came over a week earlier than expected which was great. Was totally surprised the quality. Other than a few very minor scuffs, this might as well be brand new, it looks that good. Fantastic quality and ridiculously comfortable. Love this chair and glad I took a gamble on it.
Scott G. (verified owner) –
Great value. The chair looks like new and works great.
Adalberto N. (verified owner) –
I initially wanted to buy another chair that was new but I communicated with David to get parts for an older chair I had, after a short back and forth I decided to take a look at their videos and I was impressed with the refurbish process. After a week of consideration I decided to pull the trigger and I am very impressed with the chair that arrived, it looked new to the naked eye and so far it functions as if it was new. I would definitely recommend their chairs.
Anne Kehayan (verified owner) –
This experience was superb from beginning to end. Like others, I was a bit apprehensive about ordering a remanufactured chair. Especially when considering that although a massive discount in comparison to buying new, it’s still quite a large sum of money for many, including myself. Yet, considering the vast amount of positive reviews and the wealth of information available online about Crandall Office Furniture, I decided to commit to a purchase and I couldn’t be more pleased with that decision!
I placed my order on June 4th and it arrived on June 14th. I was in awe of how well Crandall Office Furniture packaged the chair when it arrived. It offered an immediate sense of relief knowing it travelled safely. Upon opening the box, I was presented with a chair that had a sealed back, sealed bottom, a base and a box that contained the cylinder, castors, as well as various other materials such as a simple, well made instruction guide.
I had the chair completely assembled with no help in under 10 minutes! So, if you’re worried about that, don’t be. It couldn’t have been more simple of a process. Then came the inspection. I took out my 1000 lumen headlight to search for signs of wear. When I say that not only was it difficult fo locate anything, but when I did, the same minimal, singular scuff I found was in a place that simply didn’t matter. I asked, someone literally could be told this is a new chair and no one would be the wiser. It’s 99.9% indistinguishable from buying new. Except for in the comfort! Why? The Crandall Office Furniture Steelcase Leap V2 is simply more comfortable that a new out of box model directly from Steelcase, bottom line.
The added cushion in both the bottom and back add so much to the overall comfort that I highly suggest everyone to make sure to select that as an option. Especially considering the marginal price increase. It truly makes this the definitive Steelcase Leap V2!
My wife purchased this for me as a Father’s Day/Birthday gift, thus the account name. I figured to elaborate when I explain this portion of the review.
I’m 6’3″ and 260lbs. The support this chair offers me is unparalleled. I’ve never been more comfortable in my life! I have disks in my back that continuously slip, thus always have pain and since owning this chair, the pain for the first time since I was in my 20’s is gone! Literally totally eliminated! So, if you’re a larger person, I’d say up to 6’4″ and up to 300lbs, to look no further. You’ve found your chair! Anything larger and it will be a tight fit.
Considering the 12 year warranty, excellent customer service (I spoke to Dave Crandall himself!) and level of unmatched quality, you simply can’t go wrong buying this chair and doing business with Crandall Office Furniture! I’ve never had such a perfect experience and wish this company nothing but, prosperity. They deserve it! Nothing comes close to Crandall Office Furniture!
Buy it!
David (verified owner) –
The chair arrived in great condition. No marks or scratches. The additional padding and upholstery feels great. My order did arrive a little later than expected, but Crandall went out of their way to make it right. I will be recommending this company to anyone else in the market for this kind of office furniture.
Chris H. (verified owner) –
This was my fourth purchase of an office chair, the first purchase was from an office supply company and two purchases from competitors of Crandall Office Furniture.
This fourth purchase of my Leap V2 chair from Crandall Office Furniture was indeed a good one. I purchased the extra back padding which I am happy that I did!
I had a question about the BioKnit fabric which was quickly answered by Crandall Office Furniture staff and David himself.
I have been referring others to Crandall Office Furniture and will contuine to do so!
Anonymous (verified owner) –
Best chair ever!
Cristian (verified owner) –
Unbelievable value! I was looking for a higher end chair to help with my sciatica, and figured a leap v2 would be the best chair to get value wise. Yes, you could buy one local second hand for half the cost of this one, but I took the chance with Crandall and I am so glad I did. The chair basically is brand new, sure there are scuffs on the underside on the frame but once built, every single surface the user interacts with (seat, back, armrests) are all brand new (and upgraded) and the chair is cleaned perfectly, no weird stains or scents. All adjustments work perfectly smoothly with no squeaky dried parts. The cherry on top is Crandall’s warranty, I can use this chair knowing Crandall stands behind their work and will help me with any problems for years to come. The re-manufactured parts are extremely well made and I would never know they aren’t stock.
As for the chair itself its mega comfortable and the added cushions cradles me in the chair perfectly, no more bottoming out on hard plastic like my old chair. Plenty of adjustments makes it hard to sit uncomfortably.
Anonymous (verified owner) –
Colin Huff (verified owner) –
Exceptional quality refurbishment. I would have never known this was not a brand new chair. The people at Crandell clearly have pride in their work and it shows in the quality of their product!