Crandall's V1 Leap Remanufacturing Process
V2 Leap Remanufacturing Process Video:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces. We have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected. We remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new foam seat pad, new fabric (always removing the old fabric, chair back pads are sterilized with high temperature steam), and we stand behind each of our V2 Leap chairs with a 12 year warranty.
Be careful of terms like used, refurbished, or open box without doing your research. We’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
Our Remanufacturing Process Explainer Video:
New Steelcase V1 Leap Seats:
One of the only complaints we’ve seen from our customers about the Steelcase Leap Chair is that the seat pad is a bit too thin, with many users experiencing discomfort and/or “bottoming out” the foam pad and feeling the plastic structure under the seat pad.
Additionally, we’ve had some customers express concern about using a seat pad that has been sat on by someone else for potentially 10+ years.
Starting in early 2020, we began offering an additional 1/2″ of foam padding as an option on the seat of our Leap chairs, and have gotten a great response!
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs moving forward. Our new seat pad is made of high quality molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort.
The result is a brand new, thicker seat on every Steelcase V1 Leap chair we sell!
- Brand New Virgin Foam Seat Pad on Every V1 Leap
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
- +3/4″ of Additional Thickness
Custom Fabric Remanufactured V2 Leap Chairs
Standard Designs
Choose from any of our standard designs shown. We will continue to add more standard designs to our catalog as time goes on.
- 27 Vibrant Designs to Choose From
- Lead Time: 3-5 Business Days After Placing Your Order
- Lowest Price
$629/ea
Standard Design + Logo
Take your custom chair and branding to the next level! Chose from any of our standard designs shown + add your company logo.
- 27 Vibrant Designs to Choose From
- Lead Time: 3-5 Business Days After Design Approval
- YOUR LOGO ON YOUR CHAIR!
$639/ea
Fully Custom Design
Work with our design team to create a 100% unique to you custom design, submit your own custom design, use personal pictures, etc…
- Limitless Design Options!
- Lead Time: 3-5 Business Days After Design Approval
- Includes 1 Hour of Design Time
$649/ea
For custom designs (including logos), our design team will reach out to you after the order is placed to develop your custom design. We will send you design mockups, and once approved will print your final design and put it on your chair!
Any submitted logos and images used must be vector format or high resolution to ensure a high quality print.
The same high quality fully remanufactured Steelcase V2 Leap chair with a 12 year warranty that Crandall Office Furniture is known for, but now with custom fabric!
*Exclusive to Crandall Office Furniture
You spend as much (or more) time in your office as you do your home. Are you tired of staring at the same solid color and pattern fabrics in your office space? it’s time to customize and personalize your office space to fit you.
We are now offering a new way to customize and change your office space. Using our custom fabric, we can custom print any digital image into your office chair, workstation tiles, acoustic sound panels, and much more!
Any Digital Image
Whether it’s your logo, branding, artwork, signage, or a picture from your family vacation, we can print it to customize your work space! Any high resolution graphics file, photograph, or image! The possibilities are endless!
High Quality that Doesn’t Fade
We’ve chosen to use Guilford of Maine’s Open House fabric for use in our custom printing for it’s proven durability and track record. Tested to 250,000 double rubs, this fabric far surpasses (over 8x) the baseline industry standard for “extra heavy duty” commercial grade fabric of 30,000 double rubs.
On top of using only the best commercial grade fabrics, we’ve also invested in the latest dye sublimation and heat transfer technology to ensure the very best printing resolution, vibrant colors, and reliability that will never fade. Utilizing this process, the printed image becomes part of the fabric, so there is no worry of the image wearing off or fading with time like other printing processes, and we have the test results to prove it!
Made in the USA to Order
Crandall Office Furniture has invested heavily into the machinery, processes, and designs used to create our custom fabric. Every print is made to order in our Greenville, Michigan facility, and is never outsourced. We have done this to keep lead times down, and provide flexibility to allow us to work with you to create YOUR custom design on the fly.
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up. We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new fabric (removing the old and have full sewing/upholstery capability), and we stand behind everything with a 12 year warranty.
Please do not hesitate to contact one of our team members with any questions. We can’t wait to help you save money on your office chair purchase without sacrificing quality or reliability.
Frequently Asked Questions
We have the ability to print literally any digital image at 300dpi (dots per inch – photo/print resolution). This includes photos, digital artwork, logos, patterns, and anything else you can think of!
Unfortunately we do not (yet) have the licensing in place to print sports or college logos at a retail level. This is an area we hope to expand in the future. The only exception is if you are a college, university, or sports team with written authorization to print and reproduce your own logo for internal use.
Absolutely not! We use the latest dye sublimation technology which will never wear off or fade. We have sent fabric samples out for independent testing, which passed both wear and UV fade testing with flying colors. You can see these test results below.
Download Crandall Office Custom Fabric Testing Results PDF Report
Yes we can! Most smart phones or digital cameras that take pictures of 12 megapixels or more work best, but if there’s any question, feel free to send us your photo and ask!
Yes! Given accurate color data, we can do color matching. It’s worth noting that when trying to match paint color or something that will be side-by-side with our fabric, it can be difficult to match exactly. In those cases, we can print sample swatches of like-colors and have you pick which one looks best to your eye.
Absolutely! We always send out digital design mockups before printing to make sure everything looks and is scaled to size correctly. We’re happy to do this design work with you prior to ordering.
No problem! We have graphic designers on staff that can help you create the perfect custom design. All fully custom chairs come with 1 hour of design time included.
Yes, we accept returns of all custom fabric chairs returned in the original packaging during our 30 day return window, but due to the cost of producing this custom fabric, all custom fabric chairs will incur a 15% restocking fee.
Alex L. –
This chair is great, Crandall does a great job of making these chairs look and feel brand new. The custom fabric is AWESOME and the image came out great. David and the whole Crandall team are phenomenal!
MATTHEW (verified owner) –
Great chair. Love the service and design assistance provided by David. I selected 75mm hardwood rollers and heavy duty gas cylinder. I also selected the design option and David worked up a fantastic design with my company’s logo on it (even though it’s for home use).
Randy (verified owner) –
Chair was exactly as I had asked. It is very comfortable and feels solid to sit in. 10/10. Would buy again
Blake (verified owner) –
I researched this for purchase for months. The chair is wonderful. Fantastic customer service! David was courteous and indulgent even when I went over my third set of designs. Will be recommending to my family and friends.
Wendy (verified owner) –
Excellent service, David was knowledgeable, quick and helpful. The prices are great and I got parts for my Steelcase leap v2 and I bought a new one with custom fabric.
Luis Gomez (verified owner) –
Really good build quality, awesome value for the money, recommended 100%
Philip W. (verified owner) –
If there is ever a review that deserves the highest rating… this company, Steve and David are great! I do not hesitate to give my best recommendation for their products, quick and personal service. I am very happy with the way my LEAP chair/stool looks with the custom material color/design. The chair could not be better. I plan to buy a second chair soon..mainly because of the way Steve and David helped me make my purchase with confidence. Excellent products and great people to deal with. Thank you Steve and David
Sarah (verified owner) –
Chair is comfortable sturdy and the customer service has been great.
Melissa Cantwell (verified owner) –
Beautiful fabric. This chair looks so good. I can’t believe that this chair is refurbished. It looks like new. The customer service is wonderful. I have recommended them to friends.
Thomas T. (verified owner) –
Crandall’s Leap V2 is a great chair at a great price. I love the custom design option. I paid extra for the additional seat padding, but the seat still feels very thin. I’m not sure if that’s normal for a Leap V2, but the seat comfort is a bit disappointing. I also had to buy foam armrest covers to make the armrests more comfortable. Overall, it has been an above average chair that has been serving me well while working from home during the pandemic.
Anonymous (verified owner) –
Please Do NOT Post my eMail
Anonymous (verified owner) –
New Jersey, United States
Custom design color came in as a different color as shown online, but I received excellent customer service in replacing my upholstery. Chair is in great condition.
Carl (verified owner) –
Rhode Island, United States
High quality product, worth the money. Would not be able to tell difference from brand new chair except some superficial scratches. I appreciate the extra thick seat pad.
Keith (verified owner) –
Got mine last August and I couldn’t be happier. David was a pleasure to deal with and made an unfamiliar purchasing decision much easier. My back, shoulder and neck pain were gone within a couple days. I don’t dread work because of being supremely uncomfortable any longer. The remanufactured chair looked brand new and functioned as such. I wish I would have got the rollerblade casters when I ordered it but before I had the chance my wife ordered me a set. The custom printed fabric with Hubble deep field images is unique and something I still enjoy seeing daily. The only thing better than the chair was the customer service. Simply outstanding from beginning to end. If I had to find a single flaw it would be that occasionally the cylinder once below a certain height will very, very slowly “sink” (so slowly that it takes a good 45 minutes to notice it needs adjusted – very subtle) with the remedy being to raise the height above the point that seems to trigger this. The whole purchase went so well though that this is nitpicking vs constructive. Among the best companies I’ve ever had the pleasure of dealing with. Now back to what can only be described as sitting on a supportive cloud gliding through butter like a warm knife – oh yeah, and work too.
Marco Licon (verified owner) –
Mexico City, Mexico