Leap Chair Reupholstery Service
About Our Upholstery Department:
Crandall Office Furniture has been reupholstering office chairs since the day we opened our doors in 2002. Since then our in-house upholstery department has grown to include 6 full time upholstery techs with full sewing and upholstery capabilities.
If your Leap chair upholstery has seen better days, or you are looking to upgrade to our new thicker seat pad (more info on that below), you’re in the right place!
**Upholstery Services & All Replacement Chair Cushions are Made to Order and are a Non-Returnable & Non-Refundable Service**
Note: The seat assemblies being used are from used chairs, and some minor dings and scrapes are not uncommon on the plastic components and trim pieces of the seats.
Leap Chair Upholstery Process:
Every pad goes through the following process:
- Seat Assembly is Fully Disassembled
- All Staples Holding Current Upholstery On Are Pulled
- Pads are Put Through our Proprietary Steam Box – This helps sterilize the foam and helps us remove the old fabric.
- Old Seat Pads are Removed and Foam is Recycled
- Fabric is Patterned and Cut
- Back Pads are Sewn & Upholstered per OEM Specs
- New Seat Pad is Installed
- New Fabric is Applied to Seat
- Seat is Re-Assembled
- Upholstery is Complete and Ready to be Shipped
Refundable Pads Return Deposit:
Our upholstery service is just that, a service. We are not simply selling new seat and back pads, we are selling the service of reupholstery. For this reason, we need to make sure the original seats and backs are returned to us to replenish our inventory and make sure we can continue to offer this service.
Every order will include a $100 pad return deposit. Once old pads are returned with included pre-paid return label, this $100 deposit will be refunded to the original payment method.
Chair / Pad Verification:
**Upon Receiving Your Order, our team will be reaching out requesting pictures of your chair to verify we are upholstering and sending you the correct pads for your chair – Orders will be placed on hold until these pictures are received and verified**
2 Year Warranty:
Our Leap Chair upholstery service is warranted against manufacturing defects in material and workmanship for a period of 2 years from receiving the replacement pads.
**UPHOLSTERY WARRANTY NOT APPLICABLE TO CUSTOMERS WHO DO NOT RETURN ORIGINAL SEAT & BACK PADS**
New Seat Pad:
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs.
Our new seat pad is made of high density molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort. On top of that, our new seat pad is made right here in the U.S.A.!
The result is a brand new, thicker seat on every Steelcase Leap chair we sell!
- Brand New Virgin Foam Seat Pad (Never Sat In)
- +3/4″ of Additional Thickness
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
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Guilford of Maine's Open House line of fabric has been the gold standard for 100% Polyester woven commercial grade seating fabrics, and our go-to standard upholstery fabric since we opened our doors in 2002. Chosen for it's consistent high quality, and high durability rating of 250,000 double rubs, Open House is a great standard fabric that will last.
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
3D BioKnit Color Note: The front color is the prominent color, and covers more surface area than the back color. If you are trying to match the seat to the back, the front color (listed first) will match much closer than if trying to match the back color. (example: Gunmetal/Splash will match much better with a Gunmetal Seat than a Splash Seat)
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
We are now offering full-grain leather as a premium upholstery option. We took a great deal of time to source premium leather, which only come from Europe and New Zealand cattle, and provide a luxurious soft and smooth hand feel. Our leather is ~1mm thick, and has a Wyzenbeek Abrasion Rating of 100,000 double rubs.
We cut and sew every hide to-order, by hand. Because of this, every chair will be slightly unique. We also stitch every hide on every chair to match OEM stitching patterns.
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We are also offering a limited selection of real leather with a Microfiber Suede coating. This leather is a split leather from Europe with a Microfiber Suede layer applied to it, providing an extremely unique and soft suede feel, while also providing stain resistance, UV protection, and high wear resistance. If you want a real leather with an extremely soft and durable suede-like feel, this a great option!
Texture Note: Our Micro-Suede Leather has a directionality to it - when you move your hand over the leather, it will change the look of the leather.
Ultrafabrics Brisa Vinyl has set the bar for premium grade polyurethane vinyl. The softness and hand feel of Brisa really needs to be felt to be appreciated - it is genuinely one of the softest, most comfortable materials we've ever upholstered with. What's more, it achieves this while providing one of the most breathable vinyls on the market, and maintaining an extreme Wyzenbeek Abrasion Rating of 300,000 double rubs.
For the first time ever, we are now offering a 100% Natural Wool based upholstery option. Our wool fabric has a two-tone weave that provides a very unique look. As with most natural wool products, this fabric has a more textured/course hand feel than a more traditional polyester based fabric, and is prone to a bit of natural pilling over time.
Standard Fabric – Guilford of Maine Open House
- Guilford of Maine’s Open House Line of Fabric
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Recycled Polyester
- 65% Pre-Consumer Recycled
- 35% Post-Consumer Recycled
- 12 Color Choices Always in Stock
Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup. May also be disinfected with hydrogen peroxide, alcohol, and quaternary ammonium (quat) based cleaners.
3D Mesh Fabric (Exclusive to Crandall Office)
Made utilizing a unique knitting process that produces a dimensional form fitting fabric which improves ergonomics, comfort, and the design of the chair. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair!
- Softer & More Breathable Than Standard Fabrics
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 5 Color Choices Always in Stock
- Made in the USA
Cleaning Instructions: Standard Care Label W-S. Clean with water based cleaning agents, foam or pure, water free solvents. Vacuuming or light brushing is recommended to prevent dust and soil buildup.
Vinyl Upholstery Options
Standard Vinyl:
If you like the look and feel of leather, but you don’t like the cost, vinyl is a great choice! We’ve been working with our standard vinyl for over 15 years, and absolutely love it’s soft feel and durability.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- 7 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. Allow to air dry. For stubborn spots or stains, spray with either Formula 409® or Tannery Car Care Cleaner®, wiping with a soft cloth, and then rinse with clean water.
Bleach Cleanable Vinyl:
Long used in healthcare applications, our bleach cleanable vinyl has a similar look and feel as our standard vinyl, but is safe to be cleaned and disinfected with a bleach solution.
- Rated at 100,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Face Content: 100% Vinyl
- Backing Content: 100% Polyester
- Antibacterial / Antimicrobial Coating
- Ink / Denim Dye Cleanable
- Bleach Cleanable
- 6 Color Choices Always in Stock
Cleaning Instructions: Clean with a mild soap & water mixture, then rinse with clean water. For stubborn spots or stains, spray with either Formula 409®, wiping with a soft cloth, and then rinse with clean water. Allow to air dry.
Disinfecting Guide: Dilute bleach with water at a 9:1 ratio (9 parts water, 1 part bleach), and apply to vinyl. Rinse with clean water several times, and allow to air dry.
William Fung (verified owner) –
Easy installation, much more comfortable than the normal seat with better material.
Jason S. (verified owner) –
Extremely happy with my updated chair. Did both the back and the seat in Kiwi.
Ross (verified owner) –
This is simply superior to the Leap V2’s stock seat (even fresh out of the factory). I’m so happy Crandall exists. I’ll probably just replace the seat pad every 5-10 years and have a chair that will last my entire life.
John D. (verified owner) –
An excellent product!
Anonymous (verified owner) –
The texture is a bit rough, but the extra cushion is really nice and it seems to generate less static electricity than the original fabric, which is a huge plus because each time I get off my chair on the old cushions, the monitors would black out from static electricity transfer. Not the benefit I was expecting to get out of new upholstery!
Eric (verified owner) –
Like new quality if not even better. My chair is like new again. Very professional and great post sale customer service would order again from Crandall in the future in a heartbeat.
Jordan H. (verified owner) –
Just got my new pads installed. They fit perfectly and are extremely comfortable. I had no idea how much mine had worn until replacing them. Great return service too for the old pads
Bruce (verified owner) –
Made my old chair new. Very easy to install. Great value.
Nicholas Frush (verified owner) –
Crandall took my old chair pads and fabric and turned it into something beautiful with the suede covered cushions. The thicker memory foam also makes my back feel like it’s in heaven!
Brad (verified owner) –
The pads are nice, the fabric is very good, and the upholstering appears to be well done. Turned a poorly refurbished chair into one that I love.