New Steelcase V1 Leap Seats:
One of the only complaints we’ve seen from our customers about the Steelcase Leap Chair is that the seat pad is a bit too thin, with many users experiencing discomfort and/or “bottoming out” the foam pad and feeling the plastic structure under the seat pad.
Additionally, we’ve had some customers express concern about using a seat pad that has been sat on by someone else for potentially 10+ years.
Starting in early 2020, we began offering an additional 1/2″ of foam padding as an option on the seat of our Leap chairs, and have gotten a great response!
We’re excited to announce that we are now offering a brand new seat pad on all of our Steelcase Leap Chairs moving forward. Our new seat pad is made of high quality molded foam, identical to the Steelcase OEM seat pads (including the contoured shape of the original), except we’ve chosen to add an additional 3/4″ of thickness to our new seat cushion for additional comfort.
The result is a brand new, thicker seat on every Steelcase V1 Leap chair we sell!
- Brand New Virgin Foam Seat Pad on Every V1 Leap
- High Density Molded Foam
- Contoured Shape
- Increased Comfort
- Made in the USA
- +3/4″ of Additional Thickness
Note: Pictured on a V2 Leap
About the Steelcase V1 Leap Chair:
The Steelcase 462 Leap V1 office chair has been the Steelcase flagship chair since first being manufactured in 1999. The V1 Leap was made between the years of 1999 and 2007, when it was upgraded to the Version 2 (V2) model, which is still being made new today. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V1 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made.
Steelcase V1 Leap Remanufacturing Process:
Crandall Office Furniture has been the industry leader in remanufacturing office chairs since 2002. Every chair we sell is completely torn down and remanufactured from the ground up in Greenville, Michigan.
We do our absolute best to make sure every chair is as close to new as possible. The only place you may see some variation is in the plastic surfaces – we have no way to resurfacing plastic, so some minor scrapes and dings on plastic pieces are to be expected – we remove anything that has large damage from inventory and use them as parts chairs
We go through all of the working components of every chair, then put it back together with new casters, new gas cylinder, new arm pads, new fabric (always removing the old fabric, chair pads are sterilized with high temperature steam), and we stand behind each of our V1 Leap chairs with a 12 year warranty.
With 10,000+ chairs in stock at all times, we’re ready for orders of a single chair, to thousands at a time.
Be careful of terms like “used,” “refurbished,” or “open box” without doing your research – we’ve outlined our process in detail to make sure you know what to expect. We always encourage our buyers to look into the product they are purchasing, and more importantly, the company they are choosing to do business with. Ratings, reviews, and questions are your friend!
All Crandall Office Furniture Remanufactured Steelcase V1 Leap Chairs come with the following:
- New Casters
- New Gas Cylinder
- New Arm Pads (made in the USA)
- New Fabric or Vinyl
- Industry-Leading 12 Year Warranty
Lead Times:
- Lead time (5 chairs or less): Quick-Ship in 3 Business Days or Less
- Lead time (6-100 chairs): Made-to-Order in 5-10 Business Days or Less
- Lead time (100-1000 chairs): Made-to-Order in 10-15 Business Days or Less
- Lead times are estimates, and are based on always-in-stock black fabric and soft floor casters
- Please Click Here to Contact Us Directly to Discuss Availability, and Specific Lead Times for orders over 100 Chairs
We’ve include an infographic outlining process below, or you can click here to learn more about our office chair remanufacturing process.
Our Remanufacturing Process Explainer Video:
Guilford of Maine's Open House line of fabric has been the gold standard for 100% Polyester woven commercial grade seating fabrics, and our go-to standard upholstery fabric since we opened our doors in 2002. Chosen for it's consistent high quality, and high durability rating of 250,000 double rubs, Open House is a great standard fabric that will last.
We're excited to be offering our new proprietary BioKnit fabric on all of our chairs! This unique knitted fabric is significantly softer than most traditional woven fabrics, is made of 100% recycled material, is bleach cleanable, biodegradable, and made in the USA, all without sacrificing durability.
NOTE: BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
BioKnit is 100% made, dyed, and knitted in Grand Rapids, Michigan! Keeping things local, just the way we like it!
Being a knitted fabric makes BioKnit softer, stretchier, more breathable, while also being made to size to reduce fabric waste significantly.
BioKnit has a Durability Rating of 250,000 Double Rubs; 16.6x the 15,000 required to be considered "Heavy Duty Commercial Grade"
BioKnit has a cleaning code of WS (Water or Solvent Based Cleaners), and is also Bleach Cleanable (9:1 Water:Bleach)
At the end of it's useful life, BioKnit can be recycled or sent to a landfill where it will safely biodegrade in as little as 1,278 days.
BioKnit is constructed of 100% Post-Consumer Recycled polyester, and can also be recycled again at the end of it's useful life.
Made using the same materials and process as our original BioKnit fabric, our 3D BioKnit fabric is a thicker, more breathable version that utilizes two different yarn colors, creating a unique 3 dimensional look to any office chair.
- Softer & More Breathable Than Standard Fabrics
- Thicker 3D Construction
- Constructed Using Two Yarn Colors for Unique 3D Look
- Rated at 150,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
- Content: 100% Polyester
- 9 Color Choices Available
- Made in the USA
3D BioKnit Color Note: The front color is the prominent color, and covers more surface area than the back color. If you are trying to match the seat to the back, the front color (listed first) will match much closer than if trying to match the back color. (example: Gunmetal/Splash will match much better with a Gunmetal Seat than a Splash Seat)
NOTE: 3D BioKnit is not Available on Gestures with Wrap Back or Headrest at this time.
*Note: 3D BioKnit Fabric Pictured on V2 Leap Chair, but Available on All Chairs 🙂
We are now offering full-grain leather as a premium upholstery option. We took a great deal of time to source premium leather, which only come from Europe and New Zealand cattle, and provide a luxurious soft and smooth hand feel. Our leather is ~1mm thick, and has a Wyzenbeek Abrasion Rating of 100,000 double rubs.
We cut and sew every hide to-order, by hand. Because of this, every chair will be slightly unique. We also stitch every hide on every chair to match OEM stitching patterns.
We are also offering a limited selection of real leather with a Microfiber Suede coating. This leather is a split leather from Europe with a Microfiber Suede layer applied to it, providing an extremely unique and soft suede feel, while also providing stain resistance, UV protection, and high wear resistance. If you want a real leather with an extremely soft and durable suede-like feel, this a great option!
Texture Note: Our Micro-Suede Leather has a directionality to it - when you move your hand over the leather, it will change the look of the leather.
Ultrafabrics Brisa Vinyl has set the bar for premium grade polyurethane vinyl. The softness and hand feel of Brisa really needs to be felt to be appreciated - it is genuinely one of the softest, most comfortable materials we've ever upholstered with. What's more, it achieves this while providing one of the most breathable vinyls on the market, and maintaining an extreme Wyzenbeek Abrasion Rating of 300,000 double rubs.
For the first time ever, we are now offering a 100% Natural Wool based upholstery option. Our wool fabric has a two-tone weave that provides a very unique look. As with most natural wool products, this fabric has a more textured/course hand feel than a more traditional polyester based fabric, and is prone to a bit of natural pilling over time.
Remanufactured Steelcase V1 Leap Fabric Upholstery Options:
Every chair we remanufacture gets the old fabric removed, chair pads are sterilized with high temperature steam, and new fabric is applied to-order. Below are our standard upholstery options for our Remanufactured Steelcase V1 Leap Chairs.
Standard Fabric:
- 11 Color Choices Always in Stock
- Guilford of Maine – Open House Fabric Line
- Rated at 250,000 Double Rubs (15,000+ is considered heavy duty commercial grade)
Custom Fabric:
- Always custom made to-order
- State of the Art Dye Sublimation Technology
- 27 Standard Designs Available
- Guilford of Maine – Open House Fabric
- Rated at 250,000 Double Rubs
- Colors Passed Independent Wear & UV Testing
- Click Here for More Information on our Custom Fabric V1 Leap Chairs
*Fabric Colors Pictured on Steelcase V2 Leap
Remanufactured Steelcase V1 Leap Vinyl Options:
Standard Vinyl:
- 7 Color Choices Always in Stock
- Burch Fabrics – Allante Vinyl Line (6 colors) – Rated at 100,000 Double Rubs
- Burch Fabrics – Vintage Vinyl Line (Vintage – English Toffee Only) – Rated at 50,000 Double Rubs
- Anti-Bacterial / Anti-Microbial / Mildew Resistant / Sulfide Stain Resistant
Bleach Cleanable Vinyl:
- 6 Color Choices Always in Stock
- Burch Fabrics – Fortress Vinyl Line – Rated at 100,000 Double Rubs
- Bleach Cleanable (90% Water : 10% Bleach Ratio)
- Ink Cleanable / Anti-Bacterial / Anti-Microbial / Sulfide Stain Resistant
Vinyl Colors Pictured on the Steelcase V2 Leap Chair
65mm Carpet casters are best for low-pile or dense carpeted floors. For medium, or longer residential carpets, we recommend 75mm Oversized Carpet Casters to help prevent the bottom of the gas cylinder from dragging on the floor.
Hard floor casters have a soft coating on them, helping them roll smoother and quieter on hard surfaces. This coating also helps protect the flooring from damage. Hard floor casters can also be used on carpeted floors.
We recommend hard floor casters for the following floors:
- Wood / Hardwood Floors
- Concrete / Epoxy
- Laminate
- Tile
- Chair Floor Mats
Oversized (75mm) casters are larger and offer a smoother rolling experience, and also raise the chair up about ~1/2″.
Roller Blade casters offer the smoothest and quietest rolling experience of all, and work great on both carpet or hard floors. Their soft surface also helps protect floors the same as the standard twin-wheel hard floor casters.
Remanufactured Steelcase V1 Leap Gas Cylinder Options:
Heavy Duty
Included
- Made to exceed OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~16.5″ Low
- ~21.5″ High
8″ Stool Cylinder
+$29
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
Stool Kit
+$59
- Made to match OEM specs
- Standard height chair cylinder
- Seat Height (with 65mm casters)
- ~23″ Low
- ~31″ High
- Also Includes 20″ Chrome Foot Ring
Remanufactured Steelcase V1 Leap 12 Year Warranty:
All of our remanufactured Steelcase V1 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship. Gas cylinders are covered for 6 years. In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V1 Leap Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Remanufactured Steelcase V1 Leap Return Policy:
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee.
Shipping & Assembly:
All of our Crandall Office Furniture Remanufactured Steelcase V1 Leap chairs ship partially dissembled to keep shipping costs as low as possible. We provide assembly instructions with every chair and have a re-assembly video you can watch here.
Crandall Office Furniture’s shipping hours are Monday – Thursday 8am-3pm EST.
All products ship via UPS Ground from our Greenville, Michigan facility, transit times will vary depending on ship-to location.
You will receive tracking information via email when your order has shipped.
Remanufactured Steelcase V1 Leap Assembly Instructional Video:
Remanufactured Steelcase V1 Leap Assembly Instructions Document:
Tyler V. (verified owner) –
Saw a lot of posts on Reddit about this company and decided to try them out. Would 100% recommend purchasing from Crandall. Easy transaction, quick to ship. Got here much faster than it was supposed to!
Jason S. (verified owner) –
I was so scared about spending this much money for a used office chair. I’ve never spent half this much money on a new office chair. I’m so glad I did! The quality is amazing and I cannot tell that it’s been used at all. Definitely one of the better purchases I’ve ever made.
Jesse (verified owner) –
I ordered my remanufactured Steelcase Leap V1 and it was at my door in 7 days.
Not only did Crandall turn the order around quickly, but they provided additional resources on their site explaining the differences between chair models and some of their professional assessments of those models. These materials helped me to make my final purchase decision.
I’ve had the chair for a week and it has been fantastic so far. It’s a genuine Steelcase frame and the parts that Crandall replaced, including the seat and gas canister, all look and feel new. These parts are not original Steelcase parts, but that’s the point. I got a like-new Steelcase for a substantially lower cost!
The chair does require some assembly, but Crandall provides an instruction sheet in the box along with complimentary videos to help. There were a couple moments I had to reread and review these materials, but overall it was quite easy to assemble for my first time doing it.
In short, if you have your eye on a nice new, fancy office chair but can’t afford it or rationalize the expense, then you should definitely consider purchasing a remanufactured chair from Crandall. It is pre-owned, so will come with some minor aesthetic blemishes and a few non-original parts, but it will operate like new. Crandall also provides a 12-year warranty on their remanufactured Steelcase chairs and all of their chairs come with 2-year parts warranties, so there’s not much to be worried about.
Kerry C. (verified owner) –
The chair arrived within a few days and took me 5 minutes to unpack. It took me about 10 minutes to read the instructions and assemble the chair. The whole process was quick and accurate. I have used the chair for the last 30 days, and I absolutely love it. My sciatica has diminished significantly since I have been using this chair.
Danny S. (verified owner) –
We had moved into a “seasonal” condo and were trying to keep furnishing costs down. A table served as out computer center but our dinning room chairs were too low. Our GREAT rebuilt chair from Crandall allows us both , husband and wife, to sit comfortably and productively at our system.
Bryce P. (verified owner) –
The endless options to truly optimize comfort make this chair second to none. I love the firm seat and lumbar support, super easy to assemble, and other than a scuff on the bottom of the wheel base, I never would have known that this was a used chair. I thought that I would miss having a headrest, but I’ve completely forgotten about that after sitting with correct posture for the past month.
Sheryle E. (verified owner) –
I would like to add how impressed I was with the customer service. When I needed help with installation David was right there. I would recommend this company 100%.
Michael (verified owner) –
Chair is wonderful, and the customer service is absolutely unbeatable
Jaran Blessing (verified owner) –
Very happy with my experience with Crandall furniture. After viewing many sites offering discount chairs that seemed “too good to be true,” Crandall seemed to be in the sweet spot that was still in the discount price range, but didn’t strain credulity. After reading some reviews and seeing how active the store presence is online, I decided to give them a shot.
The chair shipped much faster than the date that they set for themselves. The chair itself is in perfectly working condition. It has some cosmetic scratches on the plastic undercasings, and has obviously seen some use prior to me. The cushions, and gas cylinder however (read: all the functional parts that actually affect my use of the chair), appear brand new and in perfect working condition. I am happy to have saved a chair from the landfill, happy to have supported a company that is providing affordable chairs, not manufacturing new ones, and not taking advantage of people.
I will absolutely use Crandall again if I need another office chair.
Heidi K. (verified owner) –
Almost like new! Chair is beautiful and so comfortable! I have had one at work for over 11 years and love it! I needed a chair for my home office, and couldn’t find anything else comparable, since these are so adjustable, which is important for me, because I am so short (5’2”). I wouldn’t normally purchase something remanufactured, but these chairs are so expensive new (and the V1 isn’t available), and since Crandall puts on new padding and fabric (plus the warranty!), I decided to give it a try and am so happy that I did. The only improvement I can think of, would be a very detailed cleaning of the used parts, as the crevices and other harder to reach areas were quite dusty and I have allergies. I was able to clean it up easily though, and there were really no scratches to the plastic, like I expected. My husband is planning to get a chair too when one is available. I would definitely recommend!
Anne D. (verified owner) –
Love the service and love the chair! 5⭐️⭐️⭐️⭐️⭐️
Elliott (verified owner) –
I’m very happy with the chair. It’s so comfortable, well-made, sleek looking, with all the needed features. Truthfully, it’s like a new chair. Thanks to the video link Crandall sent, the chair was easy to assemble. Finally, the customer service was absolutely the best!!
Bill K. (verified owner) –
Excellent quality and reasonable price
Kevin (verified owner) –
Moshe (verified owner) –
Overall, we were very happy with Crandall’s service and support. The chairs we ordered were as described, they were shipped and delivered much faster than we expected, they were well-packed for shipment, and we received helpful support in assembling them. The only glitch in this otherwise excellent purchase, was that the Crandall-provided video on assembling the chairs, failed to note that it’s necessary to make an adjustment before installing the seat cushion–which caused us some difficulty because it took some time to remove the cushion and make the adjustment.